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Retail Sales Associate (Seasonal)

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New Balance

Jul 5

Applications are closed

  • Job
    Full-time
    Entry Level
  • Hospitality & Retail
  • Vancouver

Requirements

  • Must be 18 years of age or older.
  • Should be a people person!
  • Past retail experience preferred, but not necessary
  • Strong customer service and verbal communication skills
  • Demonstrated ability to flourish in a team environment
  • Familiarity with cash register functions
  • Ability to quickly perform basic math
  • Willingness to work a flexible schedule that may include weekends and holidays
  • Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location

Responsibilities

  • Provide customer service using proper selling techniques, product knowledge, and the GUEST service model:
  • Greet and make customer contact
  • Understand the customer's needs
  • Educate the customer on product features and benefits
  • Solve any customer problems/answer any questions
  • Transact the sale through suggestive selling, multiple selling, and effective closing
  • Correctly measure and fit customers with appropriate NB product
  • Inform customers about any promotions we have running
  • Keep the floor always looking its best - neat, organized, and well stocked
  • Make sure items are labeled and price marked properly
  • Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
  • Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses

FAQs

What is the primary responsibility of a Retail Sales Associate at New Balance?

The primary responsibility of a Retail Sales Associate at New Balance is to ensure the smooth operation of retail stores and provide exemplary customer service by utilizing expert product knowledge and proper selling techniques throughout the transaction process.

What qualifications do I need to apply for the Retail Sales Associate position?

To apply for the Retail Sales Associate position, you must be 18 years of age or older. While past retail experience is preferred, it is not necessary. Strong customer service and verbal communication skills are essential.

What are the expected working hours for this seasonal position?

The working hours for the seasonal Retail Sales Associate position may include a flexible schedule that can encompass weekends and holidays.

Will I need to work in person, and if so, what does that look like?

Yes, this position requires in-person work at retail locations. New Balance has a culture that emphasizes in-person teamwork and collaboration, fostering direct customer interactions in retail stores.

What kind of tasks will I be performing on the sales floor?

On the sales floor, you will greet customers, understand their needs, educate them about product features and benefits, assist with transactions using suggestive selling techniques, ensure the store remains organized and well-stocked, and maintain product security.

Are there any physical requirements for this position?

Yes, the position requires the ability to lift 4 lbs. frequently and up to a maximum of 8 lbs. occasionally. Additionally, you should be able to kneel, squat, move boxes of product up to 50 lbs (with assistance if necessary), stand for extended periods, and climb ladders occasionally.

What is the company’s stance on equal opportunity employment?

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment practices related to training, compensation, promotion, and other employment terms are conducted without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information, or veteran status.

How can I contact New Balance if I have additional questions about the job?

You can reach out through the contact information provided on the New Balance careers page or inquire at your local store for further assistance regarding the Retail Sales Associate position.

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New Balance

Independent since 1906, we empower people through sport and craftsmanship to create positive change around the world.

Manufacturing & Electronics
Industry
5001-10,000
Employees
1906
Founded Year

Mission & Purpose

In 1906, New Balance began as a humble one-man operation founded on the belief that “we were born to move,” and has since grown into an international corporation, selling footwear and apparel in over 120 countries and employing over 8,000 associates worldwide. Our mission has always been to support the performance of athletes, and with an unparalleled focus on quality and craftsmanship, we’ve come to set the standard for comfort and fit in an industry all too often driven by hype. We’re incredibly proud of our history and how far we’ve come, but companies don’t thrive for over a century by being content. Whether it’s setting a new style trend, retooling our manufacturing process, or building a new state-of-the-art headquarters, we pursue innovation with a spirit of fearless independence. As the only privately held major footwear company in the world, we’re free to do things our way, pushing limits and testing boundaries as we continually reimagine what could be. After all, the status quo isn’t static. But doing things our way wouldn’t mean much if we weren’t also doing them the right way. We invest in our associates as they invest in us, and as we move forward, we make a point of giving back, supporting communities around us through ambitious philanthropic efforts and involvement programs. We are a company that cares, and our culture is one of integrity and teamwork where together we become greater than the sum of our parts.