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Retail Sales Associate - Shops At Merrick Park

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Athleta

2mo ago

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Coral Gables

AI generated summary

  • You need to be a good communicator, problem solver, and able to handle customer interactions professionally. Always learning and open to feedback, with the ability to use technology effectively and learn procedural knowledge on-the-job.
  • You will assist customers, offer style suggestions, promote loyalty programs, support sales processes, and provide excellent customer service to ensure a premium shopping experience.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What is the main responsibility of a Retail Sales Associate at the Shops At Merrick Park?

The main responsibility of a Retail Sales Associate is to engage and connect with customers while providing excellent customer service, educating them on products, promoting store events and promotions, and ensuring efficient operational processes.

What skills are required to be successful in this role?

To be successful as a Retail Sales Associate, you should have excellent customer service skills, product knowledge expertise, the ability to inform and inspire customers, and a strong focus on building brand loyalty.

What is the ultimate goal of a Retail Sales Associate at the Shops At Merrick Park?

The ultimate goal of a Retail Sales Associate is to bring the brand to life for customers, build brand loyalty, and drive productivity by providing exceptional customer service and promoting the store's merchandise assortment and events.

Athleta

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.