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Retail Sales Associate - Shops At Norterra

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Athleta

May 31

Applications are closed

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Phoenix

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What are the key responsibilities of a Retail Sales Associate at Shops At Norterra?

A Retail Sales Associate at Shops At Norterra is responsible for providing excellent customer service, being knowledgeable about the product offerings, educating customers on merchandise assortment, promoting store events and promotions, and efficiently executing operational processes.

What are the qualities that make a successful Retail Sales Associate at Shops At Norterra?

A successful Retail Sales Associate at Shops At Norterra should have excellent customer service skills, be knowledgeable about the products, be able to effectively communicate with customers, have a passion for the brand, and be able to work efficiently and effectively.

How important is building brand loyalty in this role?

Building brand loyalty is crucial in the role of a Retail Sales Associate at Shops At Norterra. By providing excellent customer service, educating customers on product offerings, and promoting store events and promotions, Retail Sales Associates can help build brand loyalty and drive sales.

How does a Retail Sales Associate at Shops At Norterra bring the brand to life for customers?

A Retail Sales Associate at Shops At Norterra brings the brand to life for customers by providing excellent customer service, being knowledgeable about the product offerings, educating customers on merchandise assortment, and promoting store events and promotions.

What are some of the ways a Retail Sales Associate at Shops At Norterra can increase productivity?

A Retail Sales Associate at Shops At Norterra can increase productivity by efficiently executing operational processes, maintaining a high level of product knowledge, actively engaging with customers, and promoting store events and promotions.

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Athleta

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.

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