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Retail Sales Associate - Shops At Saucon Valley

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Athleta

27d ago

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Center Valley

AI generated summary

  • You must be a skilled communicator and problem solver, open to feedback, with the ability to handle customer interactions professionally and learn on the job.
  • You will provide exceptional customer service, assist with locating merchandise, offer style suggestions, promote loyalty programs, and support various sales processes. Courteous, responsive, and detail-oriented.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What is the main focus of a Retail Sales Associate at Shops At Saucon Valley?

The main focus of a Retail Sales Associate at Shops At Saucon Valley is to engage and connect with customers, provide excellent customer service, be an expert in products, and educate, inform, and inspire customers while building brand loyalty.

What are some of the tasks that a Retail Sales Associate may be responsible for?

A Retail Sales Associate may be responsible for engaging with customers, providing information on current merchandise assortment, store promotions, and events, executing operational processes, and building brand loyalty.

What skills are important for a Retail Sales Associate at Shops At Saucon Valley?

Skills that are important for a Retail Sales Associate at Shops At Saucon Valley include excellent customer service, product expertise, effective communication, and the ability to build brand loyalty.

How can a Retail Sales Associate contribute to the overall success of the store?

A Retail Sales Associate can contribute to the overall success of the store by providing excellent customer service, building brand loyalty, and executing operational processes effectively and efficiently.

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.