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Retail Sales Associate - Streets At Southpoint

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Athleta

14d ago

  • Job
    Part-time
    Entry Level / Graduate
  • Hospitality & Retail
  • Durham

AI generated summary

  • You must be a good communicator and problem solver who can handle customer interactions professionally, learn continuously, and adapt to on-the-job training.
  • You will assist customers, provide outfit suggestions, promote loyalty programs, support sales processes, and ensure a premium customer experience at the retail location.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What will my main responsibilities be as a Retail Sales Associate at Streets At Southpoint?

As a Retail Sales Associate at Streets At Southpoint, your main responsibilities will include engaging and connecting with customers, providing excellent customer service, being an expert on product knowledge, educating and inspiring customers, informing customers on merchandise assortment and promotions, executing operational processes effectively, and building brand loyalty.

How can I excel in this role as a Retail Sales Associate at Streets At Southpoint?

To excel in this role, it is important to have strong communication skills, be knowledgeable about the products, be customer-focused, be proactive in helping customers, be detail-oriented in executing operational processes, and be a team player in delivering productivity.

What opportunities are there for growth and advancement as a Retail Sales Associate at Streets At Southpoint?

As a Retail Sales Associate at Streets At Southpoint, there are opportunities for growth and advancement within the company. With dedication, hard work, and a passion for customer service, you can progress to roles such as Senior Sales Associate, Visual Merchandiser, Store Manager, and more.

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.