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Retail Sales Associate - Town And Country Village

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Athleta

2mo ago

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Houston

AI generated summary

  • You must be a tech-savvy problem solver with strong communication skills, able to handle customer interactions professionally and always striving for improvement. Adapt quickly to on-the-job training and use information-gathering skills effectively.
  • You will assist customers with style suggestions, locate merchandise efficiently, promote loyalty programs, support various store processes, and provide a premium customer experience at Athleta in Town And Country Village.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What are the responsibilities of a Retail Sales Associate at Town And Country Village?

As a Retail Sales Associate, your responsibilities include engaging with customers, providing excellent customer service, being an expert on products, educating and informing customers, promoting store events and promotions, and executing operational processes efficiently.

What skills are required for this role?

Some of the skills required for this role include excellent customer service, product knowledge, communication skills, the ability to build brand loyalty, and efficiency in executing operational processes.

How can I excel in this role?

To excel in this role, you should focus on providing outstanding customer service, being knowledgeable about the products, actively engaging with customers, promoting store events and promotions, and efficiently executing operational tasks. Building relationships with customers and maintaining a positive attitude can also help you excel in this role.

What is the goal of a Retail Sales Associate at Town And Country Village?

The goal of a Retail Sales Associate at Town And Country Village is to bring the brand to life for customers, build brand loyalty, deliver with productivity, and enhance the overall shopping experience for customers.

Athleta

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.