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Retail Sales Associate - Town Center At Cedar Lodge

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Athleta

19d ago

  • Job
    Part-time
    Entry Level / Graduate
  • Hospitality & Retail
  • Baton Rouge

AI generated summary

  • You need to be a tech-savvy, problem-solving, customer-focused team player with strong communication skills and a willingness to learn and grow. Be able to handle customer interactions professionally, gather information effectively, and adapt to on-the-job training.
  • You will provide a premium customer experience by assisting customers, offering style suggestions, promoting loyalty programs, and supporting various sales floor processes. You must be courteous, responsive, and efficient in your role as a Retail Sales Associate.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What are the main responsibilities of a Retail Sales Associate at Town Center At Cedar Lodge?

The main responsibilities include engaging and connecting with customers, providing excellent customer service, being an expert in product knowledge, educating and inspiring customers, offering information on merchandise assortment and promotions, executing operational processes effectively, and building brand loyalty.

How important is customer service in this role?

Customer service is a top priority in this role as it is essential for engaging and connecting with customers, building brand loyalty, and delivering with productivity.

What is the goal of a Retail Sales Associate at Town Center At Cedar Lodge?

The goal is to bring the brand to life for customers, build brand loyalty, and deliver with productivity while providing excellent customer service.

How do Retail Sales Associates stay informed on current merchandise assortment and store promotions?

Retail Sales Associates stay informed through training, product knowledge sessions, and regular updates from the management team. They are also encouraged to proactively seek out information and stay up to date on current merchandise and promotions.

How can a Retail Sales Associate effectively engage and connect with customers?

Retail Sales Associates can effectively engage and connect with customers by providing excellent customer service, being knowledgeable about the products, educating and inspiring customers, and actively listening to their needs and preferences.

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.