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Retail Sales Associate - Turtle Creek Village



14d ago

  • Job
    Entry Level / Graduate
  • Hospitality & Retail
  • Dallas

AI generated summary

  • You must be a tech-savvy problem solver who excels in communication, customer service, and teamwork to meet goals and handle issues professionally. Adapt and learn quickly.
  • You will provide a premium customer experience by assisting with merchandise location, offering style suggestions, promoting loyalty programs, and supporting various processes on the sales floor and check out.


  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training


  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support


What is the main focus of the Retail Sales Associate position at Turtle Creek Village?

The main focus of the Retail Sales Associate position is to engage and connect with customers, provide excellent customer service, and be an expert in product knowledge to educate and inspire customers.

What are some key responsibilities of a Retail Sales Associate at Turtle Creek Village?

Key responsibilities include informing customers about current merchandise assortment, store promotions, and events, executing operational processes efficiently, and building brand loyalty with customers.

What qualities are important for a Retail Sales Associate at Turtle Creek Village?

Important qualities for a Retail Sales Associate include excellent customer service skills, product knowledge, the ability to educate and inspire customers, and the ability to deliver with productivity.

How can a Retail Sales Associate at Turtle Creek Village bring the brand to life for customers?

Retail Sales Associates can bring the brand to life for customers by engaging with them, providing excellent customer service, educating them about the merchandise assortment, and inspiring them with the brand's products.

How does a Retail Sales Associate at Turtle Creek Village build brand loyalty with customers?

Retail Sales Associates build brand loyalty by providing excellent customer service, educating customers about the brand's products, and engaging with them to create a positive shopping experience.

Retail & Consumer Goods

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.