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Retail Sales Associate - Utica Square S/C

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Athleta

2mo ago

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Tulsa

AI generated summary

  • You must be a good communicator, tech-savvy, and goal-oriented. Be a problem solver, open to feedback, and able to handle customer interactions professionally. Continuous learning and willingness to take action are key.
  • You will provide a premium customer experience by assisting and educating customers, offering style suggestions, promoting loyalty programs, and supporting various processes in the retail store.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What does a Retail Sales Associate at Utica Square S/C do?

A Retail Sales Associate at Utica Square S/C engages and connects with customers, provides excellent customer service, educates customers on products, informs them of promotions and events, and executes operational processes effectively.

What is the goal of a Retail Sales Associate at Utica Square S/C?

The goal of a Retail Sales Associate at Utica Square S/C is to bring the brand to life for customers, build brand loyalty, and deliver with productivity.

What skills are required for a Retail Sales Associate at Utica Square S/C?

Skills required for a Retail Sales Associate at Utica Square S/C include customer service, product knowledge, communication, organization, and efficiency.

How does a Retail Sales Associate at Utica Square S/C build brand loyalty?

A Retail Sales Associate at Utica Square S/C builds brand loyalty by providing excellent customer service, educating customers on products, and creating a positive shopping experience.

What is the importance of operational processes for a Retail Sales Associate at Utica Square S/C?

Operational processes are important for a Retail Sales Associate at Utica Square S/C to ensure efficiency, accuracy, and effectiveness in executing tasks such as inventory management, transactions, and store promotions.

Athleta

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.