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Retail Sales Associate - Walnut Street

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Athleta

2mo ago

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Philadelphia

AI generated summary

  • You should be a tech-savvy problem solver who values continuous learning and feedback, able to handle customer interactions professionally and learn on-the-job procedural knowledge easily.
  • You will provide a premium customer experience, offer style suggestions, promote loyalty programs, support various processes, and ensure efficient customer service on the sales floor at Athleta.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on- the-job training

Responsibilities

  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support

FAQs

What are the main responsibilities of a Retail Sales Associate on Walnut Street?

As a Retail Sales Associate on Walnut Street, your main responsibilities include engaging and connecting with customers, providing excellent customer service, being an expert on products, educating and informing customers, promoting store events and promotions, and executing operational processes efficiently.

What is the goal of a Retail Sales Associate on Walnut Street?

The goal of a Retail Sales Associate on Walnut Street is to bring our brand to life for customers, build brand loyalty, provide excellent customer service, and increase productivity.

What skills are important for a Retail Sales Associate on Walnut Street?

Important skills for a Retail Sales Associate on Walnut Street include customer service skills, product knowledge, communication skills, organizational skills, and the ability to work effectively in a fast-paced environment.

How does a Retail Sales Associate on Walnut Street build brand loyalty?

A Retail Sales Associate on Walnut Street builds brand loyalty by providing excellent customer service, educating customers on products, promoting store events and promotions, and delivering with productivity.

Athleta

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.