FAQs
What is the role of a Retail Sales Consultant at AT&T?
The Retail Sales Consultant is responsible for creating meaningful connections with customers through personalized sales expertise, meeting sales targets, and guiding customers through their options using a consultative sales approach.
What are the working hours for this position?
The working hours for this position are between 9 am and 9 pm, including weekends, with a schedule that is made available 2 weeks in advance based on seniority.
Is prior sales experience required for this position?
While prior retail or customer-facing sales experience is a plus, it is not required. AT&T will provide the tools, training, and coaching necessary to help new employees meet and exceed their sales goals.
What is the compensation structure for Retail Sales Consultants?
Retail Sales Consultants earn between $19.46 and $22.46 per hour, with the potential to earn up to $13,700 in commissions if all sales goals are met. Top sellers can earn an annual salary of $62,460.
What benefits does AT&T offer to its employees?
AT&T offers a comprehensive benefits package that includes medical, dental, and vision coverage, a 401(k) plan, tuition reimbursement, paid time off and holidays, sick leave, paid parental leave, disability benefits, life insurance, and employee discounts on eligible AT&T products and services.
Are there opportunities for career growth within AT&T?
Yes, AT&T provides opportunities for career growth through training and advancement within the company. Employees are supported in developing their skills and expertise over time.
What safety measures does AT&T have in place for employees and customers?
AT&T prioritizes the safety of employees and customers by adhering to all protective and safe-distancing guidelines mandated by local and state authorities in response to COVID-19.
What types of events will Retail Sales Consultants participate in?
Retail Sales Consultants will be involved in community events, filling online orders, and making outbound calls to existing and potential customers as part of their role.
What is the policy on equal employment opportunity at AT&T?
AT&T is committed to providing equal employment opportunity (EEO) to all individuals, regardless of various protected characteristics, and offers reasonable accommodations for qualified individuals with disabilities.
How does AT&T handle background checks for applicants?
AT&T is a fair chance employer and does not initiate a background check until an offer is made to the applicant.