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Retail Sales – Part Time

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Lowe's Companies, Inc.

1mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
  • Los Angeles

AI generated summary

  • You need 6 months of retail/customer service experience, computer skills, ability to lift 25lbs, bilingual skills, and a trade certification related to the department.
  • You will welcome customers, assist with merchandise, restock shelves, process orders, provide expert guidance, and perform various tasks to ensure top-notch customer service.

Requirements

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What is the primary role of a Customer Service Associate at Lowe's?

The primary role of a Customer Service Associate is to provide top-notch customer service by welcoming customers, helping them find the right products and services for their home improvement needs, and ensuring that all customer needs are met.

What kind of experience is required for this position?

A minimum of 6 months of experience using a computer and common retail technology, along with the ability to read, write, and perform basic arithmetic is required for this position.

Are there any preferred qualifications for applicants?

Yes, preferred qualifications include 6 months of retail and/or customer service experience, bilingual skills, and certification in a trade related to the department applied for.

What benefits does Lowe's offer to part-time associates?

Lowe's offers a variety of benefits including health insurance options, a tuition assistance program, a company-matching 401(k), an optional Employee Stock Purchase Program, a 10% Associate Discount, and opportunities to learn new trade skills.

How much does the position pay?

The pay range for this position is between $18.00 and $20.20 per hour, with the starting rate varying based on factors such as position offered, location, education, training, and experience.

Is prior retail experience necessary to apply?

While prior retail experience is not strictly necessary, it is preferred, especially if candidates have 6 months of retail and/or customer service experience.

What are the working conditions like for this role?

Working conditions vary by location and may include exposure to both inside and outside weather conditions, extreme temperatures, and constant or intermittent noises alongside moving or shaking objects and equipment.

Does this role require travel?

This role does not require regular travel, but there may be occasional travel for meetings, training, or to support neighboring stores.

Can associates receive training in other departments?

Yes, associates are encouraged to cross-functionally train in other areas of the store to enhance their skills and deliver the best customer service.

Is bilingual ability a benefit for applicants?

Yes, bilingual skills are preferred and are considered a positive attribute for applicants seeking to join the Lowe's team.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.