FAQs
What is the main role of a Customer Service Associate at Lowe's?
As a Customer Service Associate, your main role is to welcome customers, assist them in finding the right products and services for their home improvement needs, and provide top-notch customer service throughout their shopping experience.
Is this position full-time or part-time?
This position is part-time.
What benefits do Lowe's employees receive?
Lowe's employees receive several benefits including multiple health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase Program, a 10% Associate Discount, and access to the Track to the Trades program for learning new trade skills.
What are the minimum qualifications required for this position?
The minimum qualifications include 6 months of experience using a computer and common retail technology, basic arithmetic skills, the ability to lift 25 lbs unassisted, and the capability to perform various physical activities necessary for the job.
Are there preferred qualifications for this role?
Yes, preferred qualifications include 6 months of retail or customer service experience, bilingual skills, and certification in a trade related to the department (e.g., hardware, plumbing, electrical).
Does this position require any travel?
This role does not require regular travel; however, there may be occasional travel for meetings, training, or support to neighboring stores.
What kind of working conditions can I expect?
Working conditions may vary by location and can include exposure to inside and outside weather conditions, varying climates, and exposure to noise from equipment and moving objects.
Is there an opportunity for career growth at Lowe's?
Yes, Lowe's is committed to supporting employee growth through various training programs and opportunities for advancement within the company.
Does Lowe's encourage diversity in its workforce?
Yes, Lowe's strongly encourages diverse candidates, including bilingual, military, and veteran talent, to apply and join their team.
Where can I learn more about Lowe's benefits?
You can find more information about Lowe's benefit programs and eligibility by visiting https://talent.lowes.com/us/en/benefits.