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Retail Sales – Part Time

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Lowe's Companies, Inc.

1mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Houston

AI generated summary

  • You need 6 months of retail/customer service experience, basic computer skills, ability to lift 25lbs, bilingual skills, and relevant trade certification.
  • You will welcome customers, assist with merchandise, restock shelves, process orders, train across departments, prepare items based on needs, guide customers, and complete additional tasks as needed.

Requirements

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What is the primary role of a Customer Service Associate at Lowe's?

The primary role of a Customer Service Associate at Lowe's is to provide top-notch customer service, helping customers feel comfortable while shopping and assisting them with their home improvement challenges.

Are there part-time positions available at Lowe's?

Yes, Lowe's offers part-time positions for those looking to balance work with other commitments.

What benefits do employees receive when working at Lowe's?

Employees at Lowe's gain access to various benefits including health insurance options, a tuition assistance program, a company-matching 401(k), an optional Employee Stock Purchase Program, a 10% Associate Discount, and opportunities to learn new trade skills.

What are some key responsibilities of a Customer Service Associate?

Key responsibilities include welcoming customers, assisting them with locating merchandise, down stocking, processing orders, cross-functionally training, preparing merchandise, and guiding customers through shopping or checkout.

Is previous retail or customer service experience required for this role?

While not required, 6 months of retail and/or customer service experience is preferred.

What are the minimum qualifications for the Customer Service Associate position?

Minimum qualifications include 6 months of computer experience, experience with retail technology, basic reading, writing, and arithmetic skills, ability to lift at least 25 lbs, and the ability to perform duties that may require prolonged standing or sitting.

Do I need to have specific certifications to apply for this position?

Having certifications related to the department you are applying for (like hardware, kitchen, plumbing, etc.) is preferred but not mandatory.

Will I need to lift heavy objects as part of my job?

Yes, the role may require lifting, and associates must follow guidelines, limiting single lifts to 75 pounds, with team lifts used when necessary.

Are there opportunities for career growth within Lowe's?

Yes, Lowe's is committed to supporting the growth and development of its associates, offering various educational opportunities and training programs.

Is this role physically demanding?

Yes, the position may require prolonged standing, sitting, and lifting, as well as working in various environmental conditions, including outdoor weather conditions.

Do I need to be bilingual to apply?

While not required, bilingual skills are preferred, and Lowe's encourages bilingual candidates to apply.

Is travel required for the Customer Service Associate position?

This role does not require regular travel, but there may be occasional trips for meetings, training, or support to neighboring stores.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.