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Retail Sales – Part Time

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Lowe's Companies, Inc.

24d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • San Jose

AI generated summary

  • You need 6 months of retail/customer service experience, computer skills, basic math, ability to lift 25+ lbs, and preferred bilingual skills or related trade certification.
  • You will welcome customers, assist with merchandise, replenish stock, process orders, cross-train, prepare products, guide shoppers, and complete assigned tasks to enhance customer service.

Requirements

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What is the role of a Customer Service Associate at Lowe's?

The role of a Customer Service Associate at Lowe's involves welcoming customers, helping them find products, answering questions, and providing top-notch customer service to assist with their home improvement needs.

What are the working conditions like for this position?

Working conditions vary by location and may include both indoor and outdoor environments, exposure to various climates, and the potential for constant or intermittent noise.

Is previous retail or customer service experience preferred for this job?

Yes, 6 months of retail and/or customer service experience is preferred for the Customer Service Associate position at Lowe's.

What are the minimum qualifications required for the role?

The minimum qualifications for the role include 6 months of experience using a computer and common retail technology, as well as the ability to perform basic arithmetic and lift a minimum of 25lbs unassisted.

What benefits does Lowe's offer to part-time associates?

Lowe's offers several benefits, including health insurance options, a tuition assistance program, a company-matching 401(k), an Employee Stock Purchase Program, a 10% Associate Discount, and access to trade skills training.

Are bilingual skills valued in this position?

Yes, bilingual skills are considered a preferred qualification for the Customer Service Associate position at Lowe's.

Is there any travel required for this role?

This role does not require regular travel, but there may be occasional travel for meetings, training, or to support neighboring stores.

What is the pay range for the Customer Service Associate position?

The pay range for the Customer Service Associate position at Lowe's is between $19.00 and $19.80 per hour, depending on factors such as position, location, education, training, and experience.

Can I receive training for different roles within the store?

Yes, Customer Service Associates have the opportunity to cross-functionally train in other areas of the store to enhance their skills and provide better customer service.

Does Lowe's encourage any specific groups to apply for this position?

Yes, Lowe's strongly encourages bilingual individuals, military personnel, and veterans to apply and join the team.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.