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Retail Sales – Part Time

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Lowe's Companies, Inc.

1mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Orlando

AI generated summary

  • You need 6 months of computer and retail tech experience, basic math skills, ability to lift 25lbs, customer service experience, bilingual skills, and relevant trade certification.
  • You will welcome customers, assist with merchandise, restock shelves, process orders, cross-train in departments, prepare products, guide customers through shopping, and complete assigned duties.

Requirements

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What is the primary role of a Customer Service Associate at Lowe's?

The primary role of a Customer Service Associate at Lowe's is to provide top-notch customer service, helping customers feel comfortable while shopping and assisting them with their home improvement needs.

What are the minimum qualifications required for this position?

The minimum qualifications include 6 months of experience using a computer, experience with retail technology, basic literacy and arithmetic skills, the ability to perform prolonged standing or sitting, and the capability to lift 25lbs unassisted or more with accommodation.

What are some preferred qualifications for this position?

Preferred qualifications include 6 months of retail and/or customer service experience, bilingual skills, and certification in a trade related to the department, such as plumbing or electrical.

What types of departments may a Customer Service Associate work in?

A Customer Service Associate may work in various departments including Appliances, Cabinets, Flooring, Live Nursery, Hardware, Tools, Plumbing, Electrical, Paint, and more, depending on hiring needs.

What kind of benefits does Lowe's offer to part-time associates?

Benefits include multiple health insurance options, tuition assistance programs, a company-matching 401(k), optional Employee Stock Purchase Program, a 10% Associate Discount, and trade skills training through the Track to the Trades program.

Is prior experience required for this job?

While previous retail or customer service experience is preferred, it is not mandatory as long as the minimum qualifications are met.

Is there an opportunity for growth within Lowe's?

Yes, Lowe's supports employees' growth and offers various paths for career advancement, including access to educational opportunities.

Are Customer Service Associates required to lift heavy items?

Yes, associates may need to lift items, with guidelines limiting single lifts to 75 pounds, and team lifts encouraged for heavier items.

What is the typical work environment for this position?

The work environment may include both indoor and outdoor conditions, with exposure to varying weather elements and noise levels, depending on the location.

Does this position require regular travel?

No, regular travel is not required; however, occasional travel may be necessary for meetings, training, or to support neighboring stores.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.