FAQs
What is the role of a Customer Service Associate at Lowe's?
The role involves welcoming customers, helping them find products, answering questions, and providing friendly and professional customer service in a retail environment.
What types of benefits does Lowe's offer to part-time associates?
Lowe's offers a variety of benefits including health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase Program, a 10% Associate Discount, and opportunities to learn trade skills.
What is the minimum experience required for this position?
The minimum qualifications include 6 months of experience using a computer and common retail technology, as well as the ability to read, write, and perform basic arithmetic.
Are there preferred qualifications for this role?
Yes, preferred qualifications include 6 months of retail and/or customer service experience, bilingual skills, and certification in a trade related to the department.
Will I need to lift heavy items in this job?
Yes, associates must be able to minimally lift 25 lbs unassisted and follow specific guidelines for lifting heavier items, including using team lifts and powered equipment when necessary.
Is travel required for this position?
This role does not require regular travel; however, occasional travel may be needed for meetings, training, or to support neighboring stores.
What kind of working conditions can I expect?
Working conditions may vary, and associates may be exposed to both indoor and outdoor weather conditions, including extreme temperatures and varying climates.
Does Lowe's encourage diverse talent to apply?
Yes, Lowe's encourages bilingual, military, and veteran talent to apply and values growth and teamwork that extend to the community.
How does Lowe's support employees’ financial futures?
Lowe's provides a company-matching 401(k) plan and an optional Employee Stock Purchase Program to help employees take charge of their financial future.
Where can I find more information about Lowe's benefits programs?
More information about Lowe's benefit programs and eligibility can be found at https://talent.lowes.com/us/en/benefits.