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Retail Sales – Part Time

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Kerrville

AI generated summary

  • You need 6 months of retail or customer service experience, computer skills, ability to lift 25lbs, and trade certification. Bilingual skills are a plus. Use of retail tech is essential.
  • You will greet customers, assist with merchandise, restock shelves, process orders, prepare products, and provide guidance during shopping or checkout while ensuring excellent service.

Requirements

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What is the role of a Customer Service Associate at Lowe's?

The role of a Customer Service Associate involves welcoming customers, answering questions, assisting them with finding and selecting products, and ensuring they have a positive shopping experience.

What are the minimum qualifications required for this position?

The minimum qualifications include 6 months of experience using a computer and retail technology, basic reading and arithmetic skills, the ability to lift at least 25lbs, and the capability to perform duties requiring prolonged standing or sitting.

Is previous retail or customer service experience necessary?

While not mandatory, 6 months of retail and/or customer service experience is preferred for applicants.

What kind of benefits does Lowe's offer to part-time associates?

Lowe's offers multiple health insurance options, tuition assistance programs, a company-matching 401(k), an Employee Stock Purchase Program, and a 10% associate discount, among other benefits.

Are there opportunities for training and skill development?

Yes, associates can participate in programs like the Track to the Trades to learn new trade skills and cross-functionally train in other areas of the store.

Do I need to be bilingual for this role?

Bilingual skills are preferred but not required to apply for the position.

What are the working conditions like for this position?

The working conditions may vary by location and can include exposure to both indoor and outdoor weather conditions, varying climates, and the possibility of constant or intermittent noises.

Will I need to travel for this job?

This role does not require regular travel, but occasional trips may be necessary for meetings, training, or to support neighboring stores.

Can I apply if I have a military background?

Yes, Lowe's strongly encourages military and veteran talent to apply and join their team.

How will my pay rate be determined?

The starting rate of pay may vary based on factors such as position offered, location, education, training, and/or experience.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.