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Retail Sales – Part Time

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Lowe's Companies, Inc.

10d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Orlando

AI generated summary

  • You need 6 months of computer and retail tech experience, basic math skills, ability to stand/sit long hours, and lift 25lbs unassisted or more with accommodations.
  • You will provide friendly customer service, assist with merchandise, restock shelves, process orders, cross-train in various store areas, and prepare items based on customer needs.

Requirements

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What is the primary role of a Customer Service Associate at Lowe's?

A Customer Service Associate at Lowe's welcomes customers, helps them find the right products and services for their home improvement needs, and provides top-notch customer service.

What are the minimum qualifications required for this position?

The minimum qualifications include 6 months of experience using a computer and retail technology, the ability to read, write, and perform basic arithmetic, and the ability to lift 25lbs unassisted.

Are there any preferred qualifications for applicants?

Yes, preferred qualifications include 6 months of retail or customer service experience, bilingual skills, and certification in a trade related to the department.

What kind of benefits do part-time associates receive?

Part-time associates have access to health insurance options, tuition assistance, a company-matching 401(k), an optional Employee Stock Purchase Program, a 10% Associate Discount, and opportunities to learn new trade skills.

Is prior experience in retail necessary?

While prior experience in retail is preferred, it is not strictly necessary; the role is open to individuals who meet the minimum qualifications.

Will I be required to perform any physical tasks in this role?

Yes, associates must be able to perform duties that may involve prolonged standing, sitting, and lifting, including the ability to lift 25lbs unassisted or more with assistance.

Does this job require travel?

This role does not require regular travel but may occasionally involve travel to meetings, training, or to support neighboring stores.

What are the working conditions like for this position?

Working conditions may vary by location and could include exposure to both inside and outside weather conditions as well as varying climates and noises.

What qualities are important for a successful Customer Service Associate?

Important qualities include strong customer service skills, the ability to communicate effectively with customers, and a genuine care for helping others.

How does Lowe's support community involvement?

Lowe's encourages participation in community-focused programs, including creating safe, affordable housing, and providing disaster relief, and strongly welcomes bilingual, military, and veteran talent to apply.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.