FAQs
What is the role of a Customer Service Associate at Lowe's?
The role of a Customer Service Associate involves welcoming customers, providing top-notch customer service, assisting with product selection, and ensuring customer needs are met while shopping in-store.
What benefits does Lowe's offer to part-time associates?
Lowe's offers several benefits to part-time associates, including multiple health insurance options, a tuition assistance program, a company-matching 401(k), an Employee Stock Purchase Program, a 10% associate discount, and opportunities to learn new trade skills.
What are the minimum qualifications required for this position?
The minimum qualifications include 6 months of experience using a computer and retail technology, basic arithmetic skills, and the ability to lift 25lbs unassisted or more with assistance.
Are there preferred qualifications for this role?
Yes, preferred qualifications include 6 months of retail and/or customer service experience, bilingual skills, and certification in a trade related to the department.
Does this role require travel?
This role does not require regular travel, but occasional travel may be necessary for meetings, training, or to support neighboring stores.
What are the working conditions for this position?
Working conditions may vary by location and can include both inside and outside environments, with exposure to varying climates, noise levels, and the need to follow proper lifting guidelines.
What is the pay range for this position?
The pay range for the position is between $16.50 and $18.50 per hour, depending on various factors such as position offered, location, and experience.
How often are applications accepted for this job?
Applications for this job are accepted on a continuing basis.
Does Lowe’s have a policy on equal employment opportunity?
Yes, Lowe’s is an equal opportunity employer and administers all personnel practices without regard to various protected categories under federal, state, or local law.
Is prior retail experience necessary to apply for this position?
While prior retail experience is preferred, it is not strictly necessary; candidates with relevant skills and a willingness to learn are encouraged to apply.