FAQs
What is the role of a Customer Service Associate at Lowe's?
The role involves welcoming customers, helping them locate products and services for their home improvement needs, providing friendly customer service, and ensuring all customer needs are met throughout the shopping experience.
What are the minimum qualifications required for this position?
The minimum qualifications include 6 months of computer experience, 6 months of experience using retail technology, basic reading, writing, and arithmetic skills, the ability to perform job duties that may require prolonged standing, and the ability to lift a minimum of 25lbs unassisted or over 25lbs with accommodation.
Is retail experience necessary for this job?
While not required, 6 months of retail and/or customer service experience is preferred for candidates applying for this position.
Are there any specific skills that are preferred for applicants?
Yes, preferred qualifications include bilingual skills and certification in trades related to departments such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
What benefits does Lowe's offer to part-time associates?
Lowe's offers multiple health insurance options, a tuition assistance program, a company-matching 401(k), an Employee Stock Purchase Program, a 10% associate discount, and opportunities to learn new trade skills.
What is the pay range for the Retail Sales – Part Time position?
The pay range for this position is $17.00 - $18.40 per hour, with the starting rate of pay varying based on factors such as position offered, location, education, training, and experience.
Does this role require regular travel?
This role does not require regular travel, but associates may need to travel occasionally for meetings, training, or to support neighboring stores.
What are the working conditions like for this position?
Environmental factors vary by location, and associates may work in both indoor and outdoor conditions, potentially facing extreme weather conditions, as well as exposure to noise and moving equipment.
Is Lowe's an equal opportunity employer?
Yes, Lowe's is an equal opportunity employer and administers all personnel practices without regard to protected categories under federal, state, or local law.