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Retail Sales – Part Time

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Lowe's Companies, Inc.

9d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
  • Southfield

AI generated summary

  • You need 6 months of retail/customer service experience, computer skills, ability to lift 25lbs, and bilingual skills. Certifications in trade-related areas are a plus.
  • You will welcome customers, assist with merchandise, restock shelves, process orders, train in various areas, prepare items, guide customers, and complete other assigned tasks.

Requirements

  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What is the role of a Customer Service Associate at Lowe's?

The role involves providing top-notch customer service, helping customers find products and services for their home improvement needs, and ensuring all customer needs are met during their shopping experience.

Is this position full-time or part-time?

This position is a part-time role.

What kind of benefits does Lowe's offer to part-time associates?

Lowe's offers multiple top-tier health insurance options, a tuition assistance program, a company-matching 401(k), an optional Employee Stock Purchase Program, a 10% Associate Discount, and opportunities to learn new trade skills through the Track to the Trades program.

What are the key responsibilities of a Customer Service Associate?

Key responsibilities include welcoming customers, assisting them in locating merchandise, processing orders, replenishing stock, and preparing merchandise based on customer needs. Additional duties may vary by department.

What qualifications are needed to apply for this position?

Minimum qualifications include 6 months of experience using a computer and retail technology, the ability to read, write, and perform basic arithmetic, and the capability to lift at least 25 lbs unassisted.

Are there preferred qualifications for this role?

Yes, preferred qualifications include 6 months of retail or customer service experience, bilingual skills, and certification in a trade related to the department.

Does the role require travel?

This role does not require regular travel, but there may be occasional travel for meetings, training, or to support neighboring stores.

What are the working conditions like for this position?

Working conditions may vary by location, with exposure to indoor and outdoor weather conditions, and the potential for constant or intermittent noises. Lifting methods vary, following guidelines to limit single lifts.

What is Lowe's commitment to diversity and inclusion?

Lowe's encourages diverse talent to apply, including bilingual, military, and veteran candidates, and is committed to providing equal employment opportunities without discrimination.

How can I learn more about Lowe's benefits programs?

You can visit https://talent.lowes.com/us/en/benefits for detailed information about our benefit programs and eligibility.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.