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Retail Sales – Part Time

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Lowe's Companies, Inc.

1mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
  • Union City

AI generated summary

  • You need 6 months of computer and retail tech experience, basic math skills, ability to lift 25lbs, and preferred retail experience or certifications. Bi-lingual skills are a plus.
  • You will assist customers, restock merchandise, process orders, prepare products, guide shoppers, and train in various store areas to ensure excellent customer service.

Requirements

  • Minimum Qualifications
  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
  • Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
  • Preferred Qualifications
  • 6 months of Retail and/or customer service experience
  • Bi-lingual skills
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time
  • Cross-functionally train in other areas of the store to help deliver the best customer service
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
  • Guide customers through shopping or checkout
  • Complete other duties as assigned

FAQs

What positions are available within this role?

This role is for a part-time Customer Service Associate, and you may work in various departments based on hiring needs and skillsets, including Appliances, Cabinets, Flooring, and more.

What are the working conditions for this role?

Working conditions can vary by location and may include exposure to both inside and outside weather conditions, including extreme heat or cold, as well as varying levels of noise and potential lifting responsibilities.

Is previous retail experience required for this position?

While 6 months of retail and/or customer service experience is preferred, it is not explicitly required for all candidates.

What are the minimum qualifications for the role?

The minimum qualifications include 6 months of experience using a computer and common retail technology, the ability to read and perform basic arithmetic, and the capability to lift up to 25 lbs unassisted.

What benefits do part-time associates receive?

Part-time associates have access to several benefits, including health insurance options, a tuition assistance program, a company-matching 401(k), an optional Employee Stock Purchase Program, and a 10% associate discount.

Do customers receive assistance while shopping?

Yes, as a Customer Service Associate, you will welcome customers, assist them in locating merchandise, answer their questions, and help them find the right products for their home improvement needs.

Is the position physically demanding?

Yes, the position may require prolonged standing, sitting, and the ability to lift and handle items, including a maximum single lift of 75 pounds when needed.

What is the pay range for this position?

The pay range for this position is between $18.00 and $20.20 per hour, with starting rates varying based on factors such as location, education, training, and experience.

Are bilingual skills preferred for this job?

Yes, bilingual skills are preferred as they can enhance customer service and communication with a diverse customer base.

Is there a focus on community involvement at Lowe's?

Yes, Lowe's is committed to supporting the community through programs that focus on safe housing, improving community spaces, and providing disaster relief, among other initiatives.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.