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Retail Sales Specialist

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Spectrum

1mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Marina del Rey

AI generated summary

  • You must thrive in a fast-paced team, communicate effectively in English, lift up to 35 lbs, stand for long periods, and have a high school diploma or equivalent. Uniform required.
  • You will meet sales goals, enhance customer experiences, demonstrate products, collaborate with the team, and maintain knowledge of Spectrum's offerings and competitors.

Requirements

  • Thrive in a fast-paced team environment
  • Read, write and speak the English language to effectively communicate with employees, customers, and suppliers in person, on the phone, and by written communications
  • Lifting up to 35 lbs.
  • Standing for prolonged periods of time
  • Wearing a required uniform
  • High School Diploma or equivalent

Responsibilities

  • Meet or exceed monthly sales goals, including wireless sales
  • Ensure a great customer experience
  • Educate and engage customers through product demonstrations
  • Be a team player (because we spend way too much time together)
  • Know your stuff - maintain strong knowledge of all TV, internet, and wireless products, pricing plans, promotions, and service features for Spectrum, as well as our competitors

FAQs

What is the hourly pay for the Retail Sales Specialist position?

The hourly base pay for the Retail Sales Specialist position is $20.00, with potential targeted earnings of $25.40/hour through commission and incentives.

Is previous sales experience required for this role?

While previous sales experience is preferred, particularly in wireless sales, it is not strictly required. The role is entry to mid-level, and we provide extensive training.

What type of products will I be selling?

As a Retail Sales Specialist, you will focus on wireless, TV, and internet products within the communications and entertainment technology space.

Are there opportunities for career advancement?

Yes, there are significant advancement potential and generous commission opportunities available, with many of our managers starting as Retail Sales Specialists.

What are the physical requirements of the job?

You must be able to lift up to 35 lbs, stand for prolonged periods, and wear a required uniform.

What are the benefits offered to employees?

Spectrum offers a comprehensive pay and benefits package, which includes competitive base salary, commission opportunities, and may include free internet, TV, and phone services (with restrictions).

What qualifications do I need to get started?

A High School Diploma or equivalent is required, along with the ability to thrive in a fast-paced team environment and communicate effectively in English.

Is there a specific training program for new hires?

Yes, our extensive training program is fully paid and designed to provide you with the knowledge needed about Spectrum’s full line of products as well as competitors’ products.

Will I need a driver's license for this position?

Yes, a valid driver's license is preferred for candidates applying for the Retail Sales Specialist position.

What is the target commission earnings for this role?

The commission earnings target for the Retail Sales Specialist position starts at $11,232.

Telecommunications
Industry
10,001+
Employees

Mission & Purpose

Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals.