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Retail Sales Specialist

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Spectrum

1mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Troy, +1

AI generated summary

  • You must thrive in a fast-paced team, communicate in English, lift up to 35 lbs, stand for long periods, wear a uniform, and have a high school diploma or equivalent.
  • You will drive sales, ensure excellent customer experiences, engage through product demos, collaborate with your team, and maintain in-depth knowledge of all products and competitors.

Requirements

  • Thrive in a fast-paced team environment
  • Read, write and speak the English language to effectively communicate with employees, customers, and suppliers in person, on the phone, and by written communications
  • Lifting up to 35 lbs.
  • Standing for prolonged periods of time
  • Wearing a required uniform
  • High School Diploma or equivalent

Responsibilities

  • Meet or exceed monthly sales goals, including wireless sales
  • Ensure a great customer experience
  • Educate and engage customers through product demonstrations
  • Be a team player (because we spend way too much time together)
  • Know your stuff - maintain strong knowledge of all TV, internet, and wireless products, pricing plans, promotions, and service features for Spectrum, as well as our competitors

FAQs

What is the base pay for a Retail Sales Specialist?

The base pay for this position generally starts at $18.00 per hour and can go up to $27.06 per hour, depending on factors such as skills and experience.

What is the targeted hourly earning potential for this role?

Retail Sales Specialists have targeted hourly earnings of $22.95, which translates to approximately $47,736 annually, with top performers earning around $60,000.

Is prior sales experience required for this position?

While wireless sales experience is preferred, it is not a strict requirement. Candidates with a background in retail or commission-based sales are encouraged to apply.

What are the working hours for this position?

This is a full-time position, and specific working hours may vary based on the retail location's needs and customer demand.

What are the physical requirements for this job?

Candidates must be able to lift up to 35 lbs., stand for prolonged periods, and wear a required uniform.

Will I receive training if hired?

Yes, all new Retail Sales Specialists will undergo an extensive training program to familiarize themselves with Spectrum's products and sales techniques.

Is there potential for career advancement within the company?

Yes, many managers began their careers as Retail Sales Specialists, allowing for significant opportunities for growth and advancement.

What types of products will I be selling?

Retail Sales Specialists focus on selling wireless, TV, and internet products within the communications and entertainment technology sector.

Is a high school diploma required for this position?

Yes, a high school diploma or equivalent education is required to be considered for the Retail Sales Specialist role.

What kind of benefits are offered to employees?

Spectrum offers a comprehensive pay and benefits package that supports employee well-being and rewards contributions, including opportunities for free internet, TV, and phone services.

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Spectrum

Telecommunications
Industry
10,001+
Employees

Mission & Purpose

Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals.