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Retail Sales Specialist

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Spectrum

9d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Sumter

AI generated summary

  • You must thrive in a fast-paced team, communicate effectively in English, lift up to 35 lbs, stand for long periods, wear a uniform, and have a high school diploma or equivalent.
  • You will drive sales, ensure customer satisfaction, demonstrate products, collaborate with teammates, and maintain comprehensive knowledge of our offerings and competitors.

Requirements

  • Thrive in a fast-paced team environment
  • Read, write and speak the English language to effectively communicate with employees, customers, and suppliers in person, on the phone and by written communications
  • Lifting up to 35 lbs.
  • Standing for prolonged periods of time
  • Wearing a required uniform
  • High School Diploma or equivalent

Responsibilities

  • Meet or exceed monthly sales goals, including wireless sales
  • Ensure a great customer experience
  • Educate and engage customers through product demonstrations
  • Be a team player (because we spend way too much time together)
  • Know your stuff - maintain strong knowledge of all TV, internet and wireless products, pricing plans, promotions and service features for Spectrum, as well as our competitors

FAQs

What is the hourly pay for the Retail Sales Specialist position?

The hourly base pay for the Retail Sales Specialist position is $18.00, with targeted hourly earnings of $22.50 including commission and incentives.

Is this position full-time or part-time?

This is a part-time position, but it comes with full-time benefits for employees who work at least 20 hours per week.

What kind of benefits do part-time employees receive?

Part-time employees who work at least 20 hours per week are eligible for a comprehensive benefits package, including medical, dental, vision, life and disability insurance, as well as free or discounted Spectrum internet, TV, and phone services, depending on their location.

Do I need prior sales experience to apply for this role?

While prior sales experience is preferred, it is not strictly required. The role is open to entry to mid-level candidates, and those with a competitive spirit eager to learn are encouraged to apply.

What are some key responsibilities of a Retail Sales Specialist?

Key responsibilities include meeting or exceeding monthly sales goals, ensuring a great customer experience, educating and engaging customers through product demonstrations, and maintaining strong knowledge of all TV, internet, and wireless products.

Is training provided for new employees?

Yes, Spectrum offers an extensive training program that fully equips new Retail Sales Specialists with the knowledge they need about the company's products and services, as well as those of competitors.

What are the physical requirements for this role?

Physical requirements include the ability to lift up to 35 lbs, standing for prolonged periods, and wearing a required uniform.

What is the career advancement potential in this position?

There is significant career advancement potential as many managers started as Retail Sales Specialists. The company provides plenty of peer-to-peer mentoring and regular coaching sessions to support growth.

Is a high school diploma required for this position?

Yes, a high school diploma or equivalent is required to apply for the Retail Sales Specialist position.

Does this position require working in a fast-paced environment?

Yes, the Retail Sales Specialist role requires thriving in a fast-paced team environment.

Telecommunications
Industry
10,001+
Employees

Mission & Purpose

Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals.