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Retail Sales Specialist - Appliances

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Best Buy

12d ago

  • Job
    Full-time
    Junior & Mid Level
  • Seattle

AI generated summary

  • You need 1 year in sales or customer service, leadership experience, selling premium products, and CRM.
  • You will engage customers, complete transactions, manage inquiries and returns, stay updated on trends, maintain merchandise, and train staff to achieve sales goals and enhance the shopping experience.

Requirements

  • 1 year of experience building complex solutions in sales, customer service or related fields
  • 1 year of leadership experience in related field or military leadership equivalent
  • 1 year of experience selling in premium products, luxury brands and/or custom design environments
  • 1 year of experience in customer relationship management (CRM)

Responsibilities

  • Engage with customers in the appliances department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
  • Stay informed about the latest technology trends and products through continuous learning and professional development
  • Handle customer inquiries, complains and returns professionally, ensuring a positive shopping experience
  • Prioritize activities based on urgency and importance, set realistic deadlines and use tools and techniques to manage time effectively
  • Maintain department merchandising and readiness to serve customers
  • Train other sales floor personnel on how to be successful in the department

FAQs

What is the primary role of a Retail Sales Specialist in the appliances department?

The primary role is to engage with customers to understand their needs, provide expert service and recommendations, and drive profitable growth while achieving sales goals.

What qualifications are required for this position?

Basic qualifications include at least 1 year of experience in sales, customer service, or related fields.

Are there any preferred qualifications for this job?

Yes, preferred qualifications include 1 year of leadership experience, experience selling premium products or luxury brands, and experience in customer relationship management (CRM).

What kind of training will I receive?

You will receive training on product knowledge and effective selling techniques, as well as the opportunity to train other sales floor personnel.

What benefits does Best Buy offer to its employees?

Best Buy offers competitive pay, generous employee discounts, and support for physical and mental well-being.

How does Best Buy support employee development?

Best Buy is committed to professional development through continuous learning opportunities and aims to help employees thrive in their careers.

What is the company culture like at Best Buy?

The company culture focuses on supporting and valuing employees, encouraging uniqueness, and providing a workplace where individuals can bring their authentic selves.

Is this position full-time or part-time?

This position is full-time.

How does Best Buy ensure a positive shopping experience for customers?

Best Buy ensures a positive shopping experience by engaging with customers, addressing inquiries and complaints professionally, and maintaining well-merchandised departments ready to serve customers.

Does Best Buy have an equal opportunity employment policy?

Yes, Best Buy is an equal opportunity employer.

Our purpose is to enrich lives through technology.

Retail & Consumer Goods
Industry
10,001+
Employees
1966
Founded Year

Mission & Purpose

At Best Buy, our purpose is to enrich lives through technology. We do that by leveraging our unique combination of tech expertise and human touch to meet our customers’ everyday needs, whether they come to us online, visit our stores or invite us into their homes. With over 1,000 stores and more than 90,000 employees in the United States and Canada, we solve key human needs in the areas of productivity, security, health, entertainment, connectivity, and more. We’re a community of courageous change-makers, ambitious collaborators, and inspiring friends. Whether it’s working as a Geek Squad Agent, an in-store advisor, or in our corporate office, we offer each other support and prepare for what might come next. We wake up every morning so we can do our part in shaping the future of a changing world. Together, we raise the bar for what’s possible and dream up new solutions to problems we’ve never encountered. We master innovative skills that we didn’t know were within grasp and turn everyday interactions into human connections built to last. If change motivates you, if technology inspires you — we’re here for you. Tomorrow works here™.