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Retail Sales Specialist - Appliances

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Best Buy

16d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Woodbridge

AI generated summary

  • You need 1 year in sales/customer service, leadership experience, selling premium/luxury products, and CRM proficiency.
  • You will engage customers, manage inquiries, maintain merchandising, stay updated on products, support transactions, prioritize tasks, and train teammates to enhance sales in the appliances department.

Requirements

  • 1 year of experience building complex solutions in sales, customer service or related fields
  • 1 year of leadership experience in related field or military leadership equivalent
  • 1 year of experience selling in premium products, luxury brands and/or custom design environments
  • 1 year of experience in customer relationship management (CRM)

Responsibilities

  • Engage with customers in the appliances department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals
  • Stay informed about the latest technology trends and products through continuous learning and professional development
  • Handle customer inquiries, complaints and returns professionally, ensuring a positive shopping experience
  • Prioritize activities based on urgency and importance, set realistic deadlines and use tools and techniques to manage time effectively
  • Maintain department merchandising and readiness to serve customers
  • Train other sales floor personnel on how to be successful in the department

FAQs

What are the primary responsibilities of a Retail Sales Specialist in the appliances department?

The primary responsibilities include engaging with customers, providing expert service and recommendations, handling inquiries and complaints, maintaining department readiness, and training other sales personnel.

What qualifications are required for this position?

The basic qualification is 1 year of experience in sales, customer service, or related fields.

Are there preferred qualifications for this role?

Yes, preferred qualifications include 1 year of leadership experience, experience selling premium products or luxury brands, and experience in customer relationship management (CRM).

What benefits does Best Buy offer to employees in this position?

Best Buy offers competitive pay, a generous employee discount, and support for physical and mental well-being.

Is previous experience in appliances necessary for this role?

While previous experience in appliances is not specifically required, having experience in sales or customer service, particularly in related fields, is important.

What type of support is available for employee well-being?

Best Buy provides support for physical and mental well-being as part of their commitment to employee health.

How does Best Buy support career development for employees?

Best Buy is committed to being a great place to work and offers unique career possibilities, encouraging professional development and continuous learning.

Can you provide more information about the company culture?

Best Buy's culture is built on supporting and valuing its employees, ensuring a workplace where individuals can bring their authentic selves and thrive.

Is the Retail Sales Specialist position full-time?

Yes, the position is full-time.

Does Best Buy offer an equal opportunity employment policy?

Yes, Best Buy is an equal opportunity employer.

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Best Buy

Our purpose is to enrich lives through technology.

Retail & Consumer Goods
Industry
10,001+
Employees
1966
Founded Year

Mission & Purpose

At Best Buy, our purpose is to enrich lives through technology. We do that by leveraging our unique combination of tech expertise and human touch to meet our customers’ everyday needs, whether they come to us online, visit our stores or invite us into their homes. With over 1,000 stores and more than 90,000 employees in the United States and Canada, we solve key human needs in the areas of productivity, security, health, entertainment, connectivity, and more. We’re a community of courageous change-makers, ambitious collaborators, and inspiring friends. Whether it’s working as a Geek Squad Agent, an in-store advisor, or in our corporate office, we offer each other support and prepare for what might come next. We wake up every morning so we can do our part in shaping the future of a changing world. Together, we raise the bar for what’s possible and dream up new solutions to problems we’ve never encountered. We master innovative skills that we didn’t know were within grasp and turn everyday interactions into human connections built to last. If change motivates you, if technology inspires you — we’re here for you. Tomorrow works here™.