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Retail Sales Specialist (Bilingual Spanish)

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Spectrum

1mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Irving

AI generated summary

  • You must thrive in a fast-paced team, be bilingual in Spanish, communicate in English, lift 35 lbs, stand for long periods, wear a uniform, and have a high school diploma or equivalent.
  • You will achieve sales goals, ensure great customer experiences, educate customers on products, collaborate with your team, and maintain strong product knowledge of Spectrum and competitors.

Requirements

  • Thrive in a fast-paced team environment
  • Read, write and speak the English language to effectively communicate with employees, customers, and suppliers in person, on the phone, and by written communications
  • Lifting up to 35 lbs.
  • Standing for prolonged periods of time
  • Wearing a required uniform
  • High School Diploma or equivalent
  • Bilingual Spanish Preferred

Responsibilities

  • Meet or exceed monthly sales goals, including wireless sales
  • Ensure a great customer experience
  • Educate and engage customers through product demonstrations
  • Be a team player (because we spend way too much time together)
  • Know your stuff - maintain strong knowledge of all TV, internet, and wireless products, pricing plans, promotions, and service features for Spectrum, as well as our competitors

FAQs

What is the hourly pay for the Retail Sales Specialist position?

The hourly base pay for the Retail Sales Specialist position is $18.00, with targeted hourly earnings of $22.95 including commission and incentives.

Is wireless sales experience required for this role?

While wireless sales experience is preferred, it is not strictly required for the Retail Sales Specialist position.

What kind of training will I receive if hired?

You will receive extensive training that will shape you into a quick-thinking professional, covering Spectrum's full line of products and services, along with competitors' products.

Are there opportunities for career advancement?

Yes, there are clear paths to advancement as most of the managers within the company started as Retail Sales Specialists themselves.

What are the physical requirements for this job?

The job requires lifting up to 35 lbs, standing for prolonged periods of time, and wearing a required uniform.

Is being bilingual in Spanish a requirement?

Bilingual Spanish is preferred for this position but not mandatory.

What benefits are available to employees?

Employees have access to a comprehensive pay and benefits package, which may include free internet, TV, and phone services, subject to restrictions.

What skills are necessary to succeed in this role?

Successful candidates should thrive in a fast-paced team environment, have strong communication skills in English, and maintain a broad knowledge of TV, internet, and wireless products.

What is the expected monthly sales goal for this role?

Retail Sales Specialists are expected to meet or exceed monthly sales goals, including those for wireless sales.

Do I need a valid driver's license for this position?

Yes, a valid driver’s license is preferred for this Retail Sales Specialist role.

Telecommunications
Industry
10,001+
Employees

Mission & Purpose

Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals.