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Retail Security Officer

  • Job
    Junior Level
  • Hospitality & Retail
  • Sheffield

AI generated summary

  • You need valid SIA licence, 5-year work history, professional communication skills, conflict resolution ability, and right to work documents.
  • You will patrol, deter criminal activity, assess vulnerabilities, liaise with management/local authorities, manage vulnerable persons, conduct searches, digitally report incidents, and provide detailed incident reports.


  • To be an effective Security Officer, you will need to be a confident communicator as you will be required to provide detailed verbal and written accounts of criminal activity. You will need to be welcoming and patient with customers, and able to handle conflict in a professional manner.
  • Required Experience and Qualification:
  • You must have a valid SIA licence to apply for this role. Previous experience of working in a Retail Security Role is an advantage but not essential as full training will be given.
  • Applicants must be able to provide a full 5-year checkable work or back to school history. Should you be selected to attend an interview, please ensure you bring your right to work documents and a recent proof of address.
  • You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role


  • Patrolling the shop floor and deterring criminal activity
  • Assess and identify vulnerabilities, and work proactively to minimise risk
  • Liaising with management and local authorities when applicable
  • Manage vulnerable persons with empathy to not cause distress
  • Completing colleague and contractor searches when required in line with customer company policy
  • Digitally report incidents and use tablets/phones for daily activity planning
  • Detailed and Legible incident reporting to assist the Client and Local Authorities


What are the main responsibilities of a Retail Security Officer?

The main responsibilities of a Retail Security Officer include providing a visible deterrence, responding to incidents, completing incident reports, and collaborating with local authorities.

What is the approach to deterring criminal activity as a Retail Security Officer?

The approach to deterring criminal activity varies for each location and involves understanding vulnerabilities and risks to effectively reduce risk.

Do Retail Security Officers work closely with the local authorities?

Yes, Retail Security Officers collaborate with local authorities to respond to incidents and ensure the safety and security of the retail environment.

Are Retail Security Officers required to complete incident reports?

Yes, Retail Security Officers are responsible for completing incident reports to document and analyze incidents that occur within the retail setting.

Intelligent, innovative loss prevention and security solutions

Founded Year

Mission & Purpose

Amberstone Security, and ASEL Company, specialises in the delivery of security services across the UK and Europe. Combining high-quality security personnel with innovative technology solutions, we deliver bespoke services to the retail, distribution and logistics, commercial and corporate sectors. Our service provision includes the supply of security officers, store detectives, mobile response/patrols and loss prevention consultancy. We strive to be the supplier and employer of choice through delivering both a quality and value for money service to our clients, whilst also paying a fair and equitable rate to our employees.