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RETAIL Security Officer - Edinburgh

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Mitie

24d ago

Applications are closed

  • Job
    Part-time
    Senior Level
  • Hospitality & Retail
  • Edinburgh

Requirements

  • Previous security experience
  • SIA License
  • Excellent communication skills at all levels.
  • Energy and enthusiasm

Responsibilities

  • Operations
  • To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
  • Fully engage with National Operations Centre (NOC) and Mitie management and use of all technology provided, including body cams and mobile devises to aid in the reporting of all incidents.
  • Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
  • Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
  • To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. There are also additional courses that are contractually required.
  • Work in a systematic, methodology and orderly way.
  • Training
  • Fully and satisfactorily complete all required competency training.
  • To undertake training to ensure continuous self-development as directed by the Security Account Manager.
  • Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
  • You are required to ensure you renew your licence 16 weeks before expiry.
  • Security and Health & Safety
  • Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
  • Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
  • Use common sense and initiative by immediately involving others if a situation appears to become threatening.
  • To maintain professional conduct in the face of difficult situations and challenging customers.
  • Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
  • Keep to schedules and demonstrate commitment to Mitie and the Client.
  • To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
  • To call emergency services and Communication Centre to report all incidents.

FAQs

What are the main duties of a Retail Security Officer in Edinburgh?

The main duties include ensuring compliance with all policies and legal requirements, engaging with the National Operations Centre, completing all tasks as outlined in the Assignment Instructions, staying compliant with industry regulations, and working in a systematic manner.

The exceptional, every day

Technology
Industry
10,001+
Employees
1987
Founded Year

Mission & Purpose

Mitie is a company that specialises in facilities management, offering a range of services including cleaning, security, property management, and technical support for various industries. Their ultimate goal is to provide integrated and efficient solutions that help businesses manage their facilities effectively. Mitie's purpose revolves around delivering services that enhance workplace experiences, improve operational efficiency, and contribute to the well-being of occupants and users of the spaces they manage. By leveraging their expertise and innovation, they aim to create environments that are safe, productive, and conducive to the success of their clients and their workforce.