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Retail Shift Leader - Bonnie Doon

  • Job
    Part-time
    Junior & Mid Level
  • Hospitality & Retail
  • Edmonton

AI generated summary

  • You must have SellSafe and QCW, sales experience, ability to train staff, time management skills, and be willing to work nights/weekends in the cannabis retail industry.
  • You will lead and supervise daily store operations, provide guidance to staff, ensure customer satisfaction, uphold standards, and support inventory management in a retail cannabis store.

Requirements

  • Must have valid SellSafe and QCW to work in a retail cannabis store
  • Completion of high school and college/CEGEP/vocational or technical training required
  • Demonstrated sales and service orientation required
  • Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
  • Excellent time management and prioritizing skills required
  • Demonstrated ability to train and motivate staff required
  • Skills to monitor and lead by example as required
  • Basic office administration skills required
  • High level of proficiency with Microsoft Office productivity suite
  • Highly effective teamwork skills
  • Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
  • Strong customer service and troubleshooting skills
  • A well-defined sense of diplomacy
  • Excellent teamwork and team-building skills
  • Thorough understanding of applicable health and safety legislation
  • A professional, responsive, and positive work attitude is essential
  • Ability to work nights, holidays and weekends and different locations

Responsibilities

  • Provide assistance to store management in supervising and facilitating the daily operations of the store
  • Oversee the responsibilities of the Store Manager in the absence of SM or ASM
  • Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
  • Provide direction, guidance, and instruction to all store associates as required
  • Ensure store conditions are consistently upheld to established standards
  • Assist in ensuring staffing levels adequately meet business needs, only when requested
  • Be the sales and customer service leader/role model in the absence of SM/ASM
  • Greet and assist customers in a way that models exemplary conduct to other staff
  • Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
  • Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
  • Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
  • Achieving sales target and store-level KPI’s
  • Ensuring employees on shift are actively pursuing sales goals
  • Oversee and assist in inventory management and be accountable for the inventory processes on shift

FAQs

What qualifications are required for the Retail Shift Leader position at Bonnie Doon?

To work as a Retail Shift Leader at Bonnie Doon, applicants must have a valid SellSafe and QCW to work in a retail cannabis store, completion of high school and college/CEGEP/vocational or technical training, demonstrated sales and service orientation, minimum of 2 years work experience in the retail industry (Cannabis industry preferred), excellent time management and prioritizing skills, ability to train and motivate staff, and proficiency with Microsoft Office productivity suite.

What are the responsibilities of a Retail Shift Leader at Bonnie Doon?

The Retail Shift Leader is responsible for overseeing and facilitating the daily operations of the store, providing guidance to store associates, ensuring staffing levels meet business needs, ensuring store conditions meet established standards, handling customer complaints, achieving sales targets, overseeing inventory management, and ensuring all health, safety, and security regulations are adhered to on shift.

What are the benefits of working as a Retail Shift Leader at Bonnie Doon?

Some benefits of working as a Retail Shift Leader at Bonnie Doon include the opportunity to work for a growing company positioned to become a globally recognized brand in the cannabis industry, significant opportunities for growth, experience, and learning, and unlimited bonus earning potential.

Sophisticated. Approachable. Playful.

Manufacturing & Electronics
Industry
51-200
Employees
2017
Founded Year

Mission & Purpose

Proudly Canadian and serving cannabis consumers for over a decade, we've built Canna Cabana on a strong foundation of ethics, expertise and accountability. We put our customers first, focus on education and don't compromise on quality. Cannabis is about responsible enjoyment and community, and both are at the heart of our business. At Canna Cabana, we are bringing cannabis to Canadian communities with the goal of creating a safe, inclusive and welcoming hub for our neighbours to inform themselves to experience cannabis in a positive way.