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Retail Shift Leader - Cornwall

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Canna Cabana

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Cornwall

AI generated summary

  • You must have a valid CannSell, pass a Police Background Check, 2 years retail experience, excellent communication, teamwork, and training skills, plus proficiency in Microsoft Office.
  • You will assist management in daily operations, lead sales and customer service, resolve issues, uphold store standards, manage inventory, and ensure compliance with company policies and safety regulations.

Requirements

  • Must have valid CannSell to work in a retail cannabis store.
  • Must have or be able to successfully complete a Police Background Check.
  • Demonstrated sales and service orientation required
  • Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
  • Excellent time management and prioritizing skills required
  • Demonstrated ability to train and motivate staff required
  • Skills to monitor and lead by example as required
  • Basic office administration skills required
  • High level of proficiency with Microsoft Office productivity suite
  • Highly effective teamwork skills
  • Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
  • Strong customer service and troubleshooting skills
  • A well-defined sense of diplomacy
  • Excellent teamwork and team-building skills
  • Thorough understanding of applicable health and safety legislation
  • A professional, responsive, and positive work attitude is essential
  • Ability to work any shift based on business needs, Monday to Sunday
  • Ability to work nights, holidays and weekends and different location

Responsibilities

  • Provide assistance to store management in supervising and facilitating the daily operations of the store
  • Oversee the responsibilities of the Store Manager in the absence of SM or ASM
  • Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
  • Provide direction, guidance, and instruction to all store associates as required
  • Ensure store conditions are consistently upheld to established standards
  • Assist in ensuring staffing levels adequately meet business needs, only when requested
  • Be the sales and customer service leader/role model in the absence of SM/ASM
  • Greet and assist customers in a way that models exemplary conduct to other staff
  • Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
  • Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
  • Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
  • Achieving sales target and store-level KPI’s
  • Ensuring employees on shift are actively pursuing sales goals
  • Oversee and assist in inventory management and be accountable for the inventory processes on shift

FAQs

What are the primary responsibilities of a Retail Shift Leader at Canna Cabana?

The primary responsibilities include supervising daily store operations, overseeing staff in the absence of the Store Manager, assisting with customer service issues, maintaining store conditions, achieving sales targets, and managing inventory processes.

Is there a specific education requirement for this position?

There are no formal education requirements listed; however, a minimum of 2 years of work experience in the retail industry is required, preferably in the cannabis industry.

What qualifications are necessary to apply for this position?

Applicants must have a valid CannSell license, pass a Police Background Check, demonstrate a sales and service orientation, and possess excellent time management, communication, and teamwork skills.

What types of shifts may I be expected to work?

The position requires the ability to work any shift based on business needs, including nights, weekends, and holidays.

What are the opportunities for growth within the company?

Canna Cabana offers significant opportunities for professional growth, experience, and learning within a rapidly expanding company in the cannabis industry.

Are there any health and safety requirements for this position?

Yes, adherence to all health, safety, and security regulations is required, along with a thorough understanding of applicable health and safety legislation.

How does Canna Cabana support its employees?

Canna Cabana provides a dynamic work environment with significant growth potential, unlimited bonus earning opportunities, and encourages employee training and development.

What should I do to obtain my CannSell license?

Interested candidates can visit CannSell Standard at CannSell.ca to learn how to obtain their CannSell license.

Will my application be acknowledged?

Yes, while all applicants will be thanked for their interest, only those selected for an interview will be contacted.

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Canna Cabana

Sophisticated. Approachable. Playful.

Manufacturing & Electronics
Industry
51-200
Employees
2017
Founded Year

Mission & Purpose

Proudly Canadian and serving cannabis consumers for over a decade, we've built Canna Cabana on a strong foundation of ethics, expertise and accountability. We put our customers first, focus on education and don't compromise on quality. Cannabis is about responsible enjoyment and community, and both are at the heart of our business. At Canna Cabana, we are bringing cannabis to Canadian communities with the goal of creating a safe, inclusive and welcoming hub for our neighbours to inform themselves to experience cannabis in a positive way.