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Retail Shift Leader - Gasoline Alley

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Canna Cabana

1mo ago

  • Job
    Full-time
    Junior Level
  • Red Deer

AI generated summary

  • You need valid SellSafe and QCW certifications, high school diploma, 2 years retail experience, strong customer service and teamwork skills, and proficiency in Microsoft Office.
  • You will oversee daily operations, support staff, assist customers, ensure compliance with policies, manage inventory, and drive sales while upholding store standards and addressing issues.

Requirements

  • Must have valid SellSafe and QCW to work in a retail cannabis store
  • Completion of high school and college/CEGEP/vocational or technical training required
  • Demonstrated sales and service orientation required
  • Minimum of 2 years work experience in the retail industry required
  • Cannabis industry preferred
  • Excellent time management and prioritizing skills required
  • Demonstrated ability to train and motivate staff required
  • Skills to monitor and lead by example as required
  • Basic office administration skills required
  • High level of proficiency with Microsoft Office productivity suite
  • Highly effective teamwork skills
  • Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
  • Strong customer service and troubleshooting skills
  • A well-defined sense of diplomacy
  • Excellent teamwork and team-building skills
  • Thorough understanding of applicable health and safety legislation
  • A professional, responsive, and positive work attitude is essential
  • Ability to work nights, holidays and weekends and different locations

Responsibilities

  • Provide assistance to store management in supervising and facilitating the daily operations of the store
  • Oversee the responsibilities of the Store Manager in the absence of SM or ASM
  • Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
  • Provide direction, guidance, and instruction to all store associates as required
  • Ensure store conditions are consistently upheld to established standards
  • Assist in ensuring staffing levels adequately meet business needs, only when requested
  • Be the sales and customer service leader/role model in the absence of SM/ASM
  • Greet and assist customers in a way that models exemplary conduct to other staff
  • Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
  • Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
  • Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
  • Achieving sales target and store-level KPI’s
  • Ensuring employees on shift are actively pursuing sales goals
  • Oversee and assist in inventory management and be accountable for the inventory processes on shift

FAQs

What is the job title for this position?

The job title is Part Time Shift Leader at Gasoline Alley.

What kind of environment does Canna Cabana promote?

Canna Cabana promotes an environment where employees can be knowledgeable, responsible, hardworking, dedicated, and mature individuals.

What are the primary duties of a Retail Shift Leader?

Primary duties include supervising daily operations, assisting store management, providing customer service, and ensuring store conditions meet established standards.

Is prior experience in the cannabis industry required?

While a minimum of 2 years work experience in the retail industry is required, experience in the cannabis industry is preferred.

What licenses are mandatory for this position?

A valid SellSafe and QCW license are mandatory to work in a retail cannabis store.

What educational qualifications are needed for this role?

Candidates must have completed high school and college/CEGEP/vocational or technical training.

What skills are important for a Retail Shift Leader?

Important skills include excellent time management, sales and service orientation, teamwork skills, customer service skills, and the ability to train and motivate staff.

Will I be required to work nights or weekends?

Yes, the position requires the ability to work nights, holidays, weekends, and at different locations.

What opportunities for growth does this role offer?

This role offers significant opportunities for growth, experience, and learning within a growing company positioned to become a recognized brand in the cannabis industry.

How can I apply for the QCW license?

To apply for the QCW license, please visit the AGLC website at https://aglc.ca/cannabis/working-cannabis-industry/requirements-retail-staff.

Canna Cabana

Sophisticated. Approachable. Playful.

Manufacturing & Electronics
Industry
51-200
Employees
2017
Founded Year

Mission & Purpose

Proudly Canadian and serving cannabis consumers for over a decade, we've built Canna Cabana on a strong foundation of ethics, expertise and accountability. We put our customers first, focus on education and don't compromise on quality. Cannabis is about responsible enjoyment and community, and both are at the heart of our business. At Canna Cabana, we are bringing cannabis to Canadian communities with the goal of creating a safe, inclusive and welcoming hub for our neighbours to inform themselves to experience cannabis in a positive way.