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Retail Shop Associates, Kensington

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Equinox

27d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • London
  • Quick Apply

AI generated summary

  • You must take direction, have retail/customer service experience, demonstrate integrity, manage time well, solve problems creatively, and be flexible with your schedule.
  • You will achieve sales goals, ensure an excellent customer experience, maintain shop standards, support inventory management, and foster teamwork while adhering to company policies.

Requirements

  • The ability to take direction
  • Experience in a customer service business; preferably in retail
  • Hardworking and diligent, possessing both honesty and personal integrity
  • Excellent time management, organizational, problem solving and communication skills
  • Ability to utilize new techniques and ideas
  • Be available to work a varied schedule, based on the needs of our unique retail business

Responsibilities

  • Achievement of assigned monthly sales goals (individual contribution to total monthly store goal)
  • Ensure an unparalleled customer experience for all visitors to The Shop and to Equinox
  • Maintain knowledge of all club and Shop services, programs and products
  • Understands and upholds all loss prevention and inventory management policies on a consistent basis
  • Ensures personal comprehension of all communication and training materials, and assists Shop MOD with timely/accurate completion of all assigned operational tasks
  • Assists Shop MOD to ensure that The Shop is reflective of the company brand standards; i.e., through assisting with execution of merchandising and marketing direction, and through adherence to The Shop dress code
  • Maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms
  • Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients
  • Maintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit
  • Complies with and enforces all company policies and procedures; embraces and supports company initiatives
  • Communicates clearly and effectively at all levels with both tact and diplomacy

FAQs

What is the primary responsibility of a Retail Shop Associate at Equinox?

The primary responsibility of a Retail Shop Associate is to provide a total and unparalleled customer experience to all visitors at The Shop and to Equinox, while achieving assigned monthly sales goals and assisting with operational tasks.

What qualifications are required for the Retail Shop Associate position?

Candidates should have experience in a customer service business, preferably in retail, possess excellent time management and communication skills, demonstrate honesty and integrity, and be available to work a varied schedule.

Is previous retail experience necessary for this role?

Yes, experience in a customer service business, particularly in retail, is preferred for this position.

What kind of training will Retail Shop Associates receive?

Retail Shop Associates will receive training on company policies, procedures, shopping services, programs, and products to ensure they can provide an excellent customer experience.

Do Retail Shop Associates receive benefits?

Yes, as a member of the Equinox team, Retail Shop Associates receive competitive salary, benefits, industry-leading commission opportunities, and complimentary club membership.

Are there opportunities for career advancement within the company?

Yes, Equinox values high-performing individuals and seeks to promote from within, providing opportunities for career advancement in a growing and dynamic organization.

What should I expect regarding the work environment as a Retail Shop Associate?

You can expect a dynamic and energetic work environment focused on high-performance living and collaboration among team members, all while providing exceptional service to customers.

How can I apply for the Retail Shop Associate position?

You can apply for the Retail Shop Associate position by visiting Equinox's career page at https://careers.equinox.com/ or by visiting one of the clubs for more information.

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Equinox

IT'S NOT FITNESS. IT'S LIFE.

Retail & Consumer Goods
Industry
10,001+
Employees
1999
Founded Year

Mission & Purpose

Equinox is a high-end fitness company that operates luxury health clubs offering a range of services, including personal training, group fitness classes, spa treatments, and wellness programs. Their ultimate mission is to inspire and support their members to achieve their fitness and wellness goals, promoting a holistic approach to health and well-being. The company's purpose is to provide a premium fitness experience that enhances the lives of their members through exceptional facilities, expert staff, and a supportive community.