Retail Shop Manager

Stephens Bakery

18d ago

Applications are closed

Job
Full-time
Mid & Senior Level
Hospitality & Retail
People, HR & Administration
Dunfermline

Requirements

Previous retail management experience is a must
The right attitude, work ethic, and nature is key to delivering the “Stephen’s feeling” in your shop
A team player? We believe that teamwork makes the dreamwork and is essential to ensure the smooth operations within our shops
Someone that loves the hustle and bustle of a busy shop?
Someone who can use their initiative and overcome challenges?
A people-person? Someone who has a naturally good rapport with people?
Someone who can confidently lead a team?
Someone that provides consistently great customer service and knows what it takes to achieve this?
Someone who is organised and can prioritise workloads?
Someone who is confident in delegating tasks and giving and receiving feedback?
Someone who is the kind of person who sticks around through thick and thin, we would love to see you bring that dependable energy to the team

Responsibilities

Your main priority will be to successfully manage the running operations of your shop and everything that this entails, including:
Leading by example and encouraging your team to achieve sales targets whilst providing our customers with excellent customer service and a great shopping experience every time, so they will keep coming back!
Managing your team, including staff reviews, monitoring and maximising performance
Recognising potential ‘talent’ in your team and discussing their progression with them and your manager, and supporting their development
Completing compliance tasks to ensure that the shop is running diligently
Mucking in – all our managers are hands on, when they’re not completing paperwork or cooking, they’re jumping on the till and helping their team with the lunch-time rush or grabbing a brush and sweeping the floor, whilst delegating tasks amongst the team
Morning, afternoon and late afternoon shifts are shared amongst management on a rota basis. Our morning shifts mean setting up our award winning bakery goods within our display cabinets, putting away deliveries, counting stock and preparing salad, while our late afternoon shifts include cleaning and stock counting
Our managers handle cash every day and order the shop’s stock to ensure optimum availability for our customers
So it's a busy hands on, customer focused role!

FAQs

What is the location of the Retail Shop Manager position?

The Retail Shop Manager position is located in Dunfermline, United Kingdom.

What are the working hours for this job?

The working hours for this job are 39 hours per week, spread over 5 days out of 7.

What is the salary for the Retail Shop Manager role?

The salary for the Retail Shop Manager role is £15.06 per hour, which amounts to approximately £30,541 per year.

Is previous retail management experience required for this position?

Yes, previous retail management experience is a must for this position.

What kind of training is provided for new hires?

Full training will be provided to help new hires succeed in the Retail Shop Manager role.

Are there any employee benefits?

Yes, employees receive a competitive salary, a bonus scheme, discounts on products, free baked goods during shifts, and various other benefits including career development opportunities.

How does the application process work?

The application process involves applying online, followed by a casual telephone interview if successful, then an in-person interview, and finally a paid work trial.

What qualities are you looking for in a candidate?

We're looking for a team player, someone who enjoys a busy environment, can use their initiative, has strong leadership skills, provides great customer service, and is organized.

What is Stephens Bakery known for?

Stephens Bakery is known for its traditional Scottish baked goods, innovation in the bakery industry, and has been recognized with awards such as Scottish Craft Bakery of the Year.

How long has Stephens Bakery been in business?

Stephens Bakery is a 4th generation family business that has been operating for over 150 years.

Stephens Bakery

Stop for a Stephens

Manufacturing & Electronics

Industry

201-500

Employees

1873

Founded Year

Mission & Purpose

For over 145 years we’ve been committed to producing the freshest, best tasting food you could possibly find. Using the finest local ingredients, our award winning products are still handmade using traditional methods and craftsman’s skills to ensure you can enjoy something really special when you Stop for a Stephens. We’re famous for our steak bridies and morning rolls – officially the best in Scotland. But we make a whole host of tasty treats that give you a much needed lift when you’re on the go. We like to think of ourselves as being a forward thinking bunch, and are constantly looking at ways to innovate and bring improvements and exciting developments to the industry we work in. From our charitable foundation, to opening Scotland’s first ever drive-thru bakery in 2018. But above all else, we’ve always strived to do the best, and be the best for our customers.