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Retail Stock Associate - Broadway Plaza

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Athleta

19d ago

  • Job
    Part-time
    Entry Level / Graduate
  • Hospitality & Retail
  • Walnut Creek

AI generated summary

  • You must be a good communicator, problem solver, and organized with strong time management skills. Handle customer interactions courteously and have basic information-gathering skills. Willing to work flexible schedule, including weekends and holidays.
  • You will manage stockroom, process shipments, stock merchandise, support sales floor, fitting room, and checkout, assist with store merchandising, and provide excellent service to customers.

Requirements

  • Good communicator with the ability to utilize technology effectively and engage with your team and customers to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Organized and strong time management skills
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on-the-job training
  • Available to a work a flexible schedule to perform stock and merchandising tasks, including weekends and holidays, early morning, or late-night shifts (differs per store)

Responsibilities

  • Maximize the company sales growth and profitability by maintaining the stockroom and sales floor, and facilitate the flow of product to provide an engaging experience to every customer
  • Perform duties associated with receiving and processing shipment, stocking merchandising, and supporting the sales floor, fitting room, and check out, as required
  • Assist and support the execution of the store’s merchandising floor plans
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Maintain an awareness of current product in all departments
  • Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication
  • Courteous and responsive to internal/external request

FAQs

What are the primary responsibilities of a Retail Stock Associate at Broadway Plaza?

The primary responsibilities include executing operational and merchandising processes, maintaining a neat and organized stockroom and sales floor, and creating a seamless experience between back of house and the sales floor.

How important is building brand loyalty in this role?

Building brand loyalty is essential in this role as it helps to create a positive customer experience and drive repeat business.

What is the goal of the Retail Stock Associate at Broadway Plaza?

The goal is to bring the brand to life for customers, promote brand loyalty, and ensure productivity in stocking and merchandising processes.

What skills are required to be successful in this role?

Strong organizational skills, attention to detail, efficiency in executing operational processes, and the ability to work effectively in a team are key skills for success in this role.

How does the Retail Stock Associate contribute to the overall success of the store?

By maintaining a neat and organized stockroom and sales floor, the Retail Stock Associate helps create a positive shopping experience for customers, which ultimately drives sales and builds brand loyalty.

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

We believe that being fit and active makes life richer and bigger than it could possibly be otherwise. And we’re always looking for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences. Collaboration is a real thing here. Because we know that individually we’re strong; but together we’re unstoppable. Athleta is a certified B Corp, which means we put people and planet right up there with profit, and we’re committed to using business as a force for good. If all this has you nodding “yes,” we’d love to hear from you.