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Retail Store Associate -Stratford Mall

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The TJX Companies, Inc.

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Facilities Management
  • Stratford

AI generated summary

  • You need a high school education or equivalent experience, strong customer service and communication skills, plus the ability to set up and maintain a warehouse environment.
  • You will greet customers, answer queries, process shipments, maintain organized merchandise, handle transactions, and assist with fitting room duties to ensure excellent customer service.

Requirements

  • High school education or equivalent work experience
  • Excellent customer service, communication (verbal and written) and time management skills
  • The ability to set up and maintain a warehouse environment

Responsibilities

  • Greeting customers in a friendly manner; be knowledgeable to answer questions regarding merchandise items, prices and brands and provide information on promotions, TJX Canada policies and procedures, events, and store locations
  • Processing of daily shipments, organization, and set-up of the warehouse area; ensuring all merchandise is received, processed and merchandise presentation standards are maintained
  • Demonstrating a high degree of customer service while processing all refunds, exchanges, and purchases in accordance with company guidelines
  • Assisting with Fitting Room duties including ensuring counter area is clean, organized and has the proper supplies in place and assisting customer inquiries

FAQs

What is the job title for this position?

The job title is Retail Store Associate at Stratford Mall.

What are some key responsibilities of a Retail Store Associate?

Key responsibilities include greeting customers, processing daily shipments, processing refunds and exchanges, assisting with fitting room duties, and maintaining merchandise presentation standards.

What qualifications are needed to apply for this position?

Applicants should have a high school education or equivalent work experience, excellent customer service and communication skills, and the ability to maintain a warehouse environment.

What kind of training does TJX Canada provide?

TJX Canada offers dedicated training and on-the-job resources to enhance employee development.

Is there a merchandise discount for associates?

Yes, associates receive a merchandise discount for themselves and eligible family members at all TJX Canada stores.

What is the hourly wage range for this position?

The hourly wage range is $17.20 - $18.20 per hour, depending on skills, experience, and local labor market demands.

Is there support for healthy living provided to associates?

Yes, there is an Associate and Family Assistance Program to support healthy living.

Does TJX Canada have an inclusive workplace culture?

Yes, TJX Canada promotes a one-of-a-kind, inclusive culture.

Are there opportunities for career growth within the company?

Yes, associates have opportunities to discover new aspects of the business and develop their careers at TJX Canada.

Is TJX Canada an equal opportunity employer?

Yes, TJX Canada is committed to the inclusion and accommodation of all individuals as an equal opportunity employer.

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The TJX Companies, Inc.

Retail & Consumer Goods
Industry
1-10
Employees

Mission & Purpose

TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.

Benefits

  • Competitive Compensation

  • Well-being Programs

  • Associate Discounts

  • Time Off

  • Flexibility to Support Work-Life Balance