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Retail Supervisor

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Screwfix

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
  • London

AI generated summary

  • You should be an experienced supervisor, skilled in customer service and sales, inquisitive, passionate about the business, and possess a friendly, flexible, reliable, and hardworking attitude.
  • You will lead the team, assist customers, ensure store standards, manage cash and stock, handle queries, and foster a fun, collaborative work environment.

Requirements

  • An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
  • Great at giving amazing customer service, and able to translate that into sales
  • Inquisitive, ever-questioning and ever-improving
  • Passionate about our business
  • Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

  • Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
  • Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
  • Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

FAQs

What is the job title for this position?

The job title is Retail Supervisor.

Where is the location of this job?

This Retail Supervisor position is for the upcoming Notting Hill Gate Screwfix branch.

What are the working hours for this position?

The opening hours are Monday to Friday (7am to 8pm), Saturday (7am to 6pm), and Sunday (9am to 4pm).

Is this a full-time or part-time position?

This is a part-time position.

Is flexibility required for this role?

Yes, full flexibility on both weekdays and weekends is required.

What are the key responsibilities of a Retail Supervisor?

Key responsibilities include hosting in-store, maintaining store standards, managing cash reconciliations, handling customer queries, ensuring audit compliancy, and participating as a part of the team.

What skills and experience are required for this role?

Candidates should have experience as a supervisor or duty manager in a fast-paced environment, excellent customer service skills, a passion for the business, and be friendly, flexible, reliable, and hardworking.

What benefits are offered with this position?

Benefits include a competitive salary, 28 days of annual leave (increasing with length of service), an award-winning company pension scheme, life cover, a 20% discount with Screwfix and B&Q, discounted healthcare, company share save schemes, and ongoing training and development.

How can I apply for this job?

To apply, you need to upload your CV and complete your application.

Is there a support system for applicants requiring adjustments?

Yes, if you require any additional support or adjustments to help with your application, you can contact careers@screwfix.com.

#MakeMoreofYourself with Screwfix

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Screwfix is a leading retailer of trade tools, hardware, and building supplies in the UK and Ireland. They operate both online and through a network of physical stores, catering primarily to professional tradespeople, as well as DIY enthusiasts and homeowners. Screwfix's ultimate mission is to provide convenient access to a wide range of high-quality products at competitive prices, making it easier for their customers to get the tools and supplies they need to get the job done efficiently. Their purpose lies in offering exceptional customer service, extensive product selection, and fast delivery, ensuring that their customers can rely on Screwfix as a trusted partner for their trade and DIY projects. By continuously improving their offerings and supporting their customers' needs, Screwfix aims to be the go-to destination for trade and DIY professionals, providing a seamless and reliable experience that enhances their customers' productivity and success.