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Retail Supervisor



21d ago

  • Job
    Junior & Mid Level
  • Hospitality & Retail
  • Cardiff

AI generated summary

  • You need supervisory experience in retail, understanding of KPIs, confidence to lead and develop others, and willingness to provide piercing services. Success opens doors for promotion within the company.
  • You will support the management team, drive sales, ensure excellent customer service and store standards, and work on reducing shrinkage and costs.


  • Ideally supervisory or team leader experience within a fast-paced high street retailer
  • Understanding of retail Key Performance Indicators; including sales, profit and service
  • Confidence, resilience and ambition with the ability to help others to develop and improve their skills
  • Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)
  • Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers


  • You’ll support the management team in the day-to-day business activities
  • Driving sales, alongside the development and delivery of excellent customer service and store standards.
  • Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs.


What are the working hours for this Retail Supervisor role?

The working hours are 16 hours a week, with the opportunity to work more hours. This will include 3 days out of 7, with one of those days being on a Sunday.

What is the salary for this Retail Supervisor position?

The salary for this Retail Supervisor role is £12.40 per hour.

What is the holiday allowance for this role?

The holiday allowance is up to 28 days.

Are there any staff discounts available for employees in this position?

Yes, there is up to a 30% discount for you and a nominated friend or family member.

Is there any training provided for this role?

Yes, there is excellent training provided for Retail Supervisors.

Is there opportunity for career progression within Superdrug for Retail Supervisors?

Yes, there is a strong desire to promote from within and reward high achievers within Superdrug.

Retail & Consumer Goods

Mission & Purpose

Our purpose is quite simply to be the best in everyday accessible beauty and health. We are committed to bring innovation and the latest styles and trends to every high street in the UK and Southern Ireland at fantastic prices. As well as the best big beauty and health brands, our customers will also find a host of exclusive products that they won’t find anywhere else. Plus our Superdrug Own Brand collection is not only great value, it is excellent quality and all our beauty and toiletries Own Brand products carry the leaping bunny symbol which show they are certified by Cruelty Free International. We currently have over 800 stores including stores in the Republic Of Ireland and employ 12,500 colleagues. 200 stores have pharmacies with pharmacy consulting rooms. We currently have 15 stores with nurse clinics offering health checks but there’s much more to who we are. At Superdrug we’re part of the biggest health and beauty retailer in the world – A.S. Watson Group, operating retail stores across Europe and Asia. A key element to our brand's success is ensuring that our team is trained to give customers the service and quality they deserve. Through our retail academy team members are given the skills, confidence and knowledge to offer customers the best beauty and health advice on the high street.