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Retail Supervisor

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Deichmann

22d ago

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
  • Sheffield

AI generated summary

  • You must have retail supervisory experience or be eager to step into a leadership role, with a positive attitude, strong communication skills, and the ability to motivate and coach a team. Full flexibility, confidence, and a customer-oriented mindset are essential.
  • You will lead and supervise the store team, provide excellent customer service, maintain product knowledge, merchandise the store, process stock deliveries, meet sales targets, and handle customer queries and complaints.

Requirements

  • Working as a supervisor in one of our stores, you will play a vital role in the leadership of the team and go the extra mile to ensure that customers to store have a positive and welcoming shopping experience.
  • You may have previous supervisor experience gained in retail or in a related sector, or you may be looking to take your first step onto the retail management ladder. To be suitable for this exciting opportunity you must be able to demonstrate excellent hands on supervisory/ leadership skills and be full of energy and enthusiasm.
  • Personal characteristics:
  • Retail background / transferable skills gained in a related industry sector.
  • Self- motivated and have a positive, can do attitude towards completion of work.
  • Energy and enthusiasm.
  • Confidence and ability to supervise, motivate, coach and work with a team.
  • Well organised and have a structured approach to work.
  • Customer and operations / task orientated.
  • Commercial awareness.
  • Spatial awareness.
  • Good communicator.
  • Attention to detail.
  • Able to work at pace and under pressure.
  • Ideally have previous supervisory experience including cashing up and banking.
  • Fully flexible (Monday – Sunday, hours to be agreed by rota) including evenings and bank holidays.
  • We welcome applicants from the Retail sector and from sectors with the right transferable skills.

Responsibilities

  • Lead and supervise the store team in the absence of the Store Manager.
  • Open & close the store, including cashing up and completion of associated administrative duties.
  • Offer excellent levels of customer service, maintaining an expert level of knowledge across the full product range.
  • Lead by example, successfully promoting and recommending complimentary shoe care products and offering ad hoc training and support to team members as and when required, ensuring first class levels of customer service.
  • Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
  • Process stock deliveries and store transfers.
  • Champion and support the achievement of monthly targets.
  • Deal with customer queries and complaints.

FAQs

What is the location of the retail supervisor position?

The location of the retail supervisor position is at Crystal Peaks Shopping Centre in Sheffield, S20 7PJ.

What is the start date for the retail supervisor position?

The start date for the retail supervisor position is immediately.

What are the key activities for the retail supervisor role?

The key activities for the retail supervisor role include leading and supervising the store team, opening and closing the store, providing excellent customer service, merchandising the store, processing stock deliveries, and dealing with customer queries and complaints.

What are the personal characteristics required for the retail supervisor position?

The personal characteristics required for the retail supervisor position include being self-motivated, having energy and enthusiasm, having good communication skills, being customer and task-oriented, being well-organized, having commercial awareness, and being able to work under pressure.

Retail & Consumer Goods
Industry
10,001+
Employees
1913
Founded Year

Mission & Purpose

Deichmann is a leading footwear retailer offering a wide range of stylish and affordable shoes for men, women, and children. Their mission is to provide high-quality footwear that combines fashion with comfort at accessible prices. Deichmann aims to make the latest trends available to everyone, ensuring customer satisfaction through excellent service and a diverse product range. The company is committed to sustainability and ethical practices, striving to create a positive impact on both customers and the environment.

Benefits

  • Product Discount

  • Generous Annual Leave

  • Pension

  • Annual Bonuses for Store Managers

  • Sales Commission for Store Teams

  • Awards & Recognition

  • Team Incentives

  • Childcare Vouchers