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Retail Supervisor

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Cotton Traders

14d ago

  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
    Hospitality & Retail
  • Lincoln, +2

AI generated summary

  • You should be passionate about customer experiences, have leadership desire, seek positive outcomes, be flexible, work towards KPIs, and be comfortable with technology.
  • You will ensure excellent customer service, manage store operations, oversee merchandising and stock control, and lead the team while supporting the Store Manager.

Requirements

  • - Passionate about people and customer experiences
  • - Desire and/or experience of leading people
  • - Seek positive outcomes
  • - Open to change and challenge
  • - Flexibility
  • - Willing to work towards KPIs
  • - Competent with computers and willing to engage with technology

Responsibilities

  • Delivering a true and honest customer experience, treating those as you yourself would like to be treated
  • Deputising for the Store Manager, leading the overall responsibility of the store on 2 days of the week, as well as holidays
  • Merchandising the store in line with our brand guidance
  • Managing store stockrooms, ensuring effective replenishment and stock control
  • Leading, engaging, and managing the performance of the team alongside the Store Manager

FAQs

What is the job title for the position being offered?

The job title for the position being offered is Retail Supervisor.

Where is the new store located?

The new store is located in Woodthorpe, Alford LN13 0DD.

What kind of company is Cotton Traders?

Cotton Traders is a clothing retailer established in 1987 by England rugby captains Fran Cotton and Steve Smith, with a presence in 80 stores nationwide.

How many hours per week will the Retail Supervisor work?

The Retail Supervisor will work 22 hours per week.

What is the most important quality that Cotton Traders looks for when hiring?

The most important quality Cotton Traders looks for is a positive attitude.

What are some of the responsibilities of the Retail Supervisor?

Responsibilities include delivering excellent customer experiences, deputizing for the Store Manager, merchandising the store, managing stockrooms, and leading the team.

What key skills and behaviors are sought in candidates?

Key skills include being passionate about customer experiences, having a desire to lead people, being flexible, and being competent with computers.

What benefits are offered to employees?

Benefits include 33 days of holiday (pro-rata), a generous clothing allowance, employee discounts, a health cash-plan, and a long service award.

How can applicants learn more about life at Cotton Traders?

Applicants can visit any of the stores or contact the company by telephone to learn more about life at Cotton Traders.

What should applicants do when they are ready to apply?

When ready to apply, applicants should follow the site instructions provided in the job description.

Cotton Traders

Retail & Consumer Goods
Industry
501-1000
Employees

Mission & Purpose

To really get to know the Cotton Traders story, you need to go back...way back! 16 years before we were established, to be precise, to a time before the company was even a sparkle in anyone’s eye! It all started on a college rugby pitch in 1970, when Fran Cotton & Steve Smith first met in Loughborough. 1980 saw the end of Fran & Steve’s illustrious rugby careers as they looked to the future. They joined Bukta sportswear, that was responsible for producing a lot of sport team’s kits around this era. It was here they honed and learnt the clothing trade. 1987 - In a small office in Altrincham, Cotton Traders was born! 1998 - Cotton Traders open its first retail store at Cheshire Oaks, we go on to open countless more nationwide! 2022 - Cotton Traders goes online and since then we haven't stopped growing,... Today, Cotton Traders is a renowned brand and multi channel retailer with an extremely loyal and dedicated customer base. With over 70 retail stores across garden centres, outlets and travel sites, millions of catalogues mailed to customers each year and a busy Contact Centre! We also have our head office based in Altrincham and our ever growing Distribution Centre in Nottingham. Wherever you work and whatever you do, we value and invest in our people and ensure that they have the opportunity to thrive at Cotton Traders. .

Culture & Values

  • Customer first

    Our customers are at the heart of everything we do and every decision that we make. We have a dedicated and loyal customer base that always deserves the very best, and quality products that are built to last. Putting our customers first also means putting each other first – our internal customers, our colleagues. We always go the extra mile, with a positive attitude that drives customer-focused solutions.

  • Respect & Openness

    We value honesty and transparency, and we’re proud that our open and optimistic culture ensures that all of our colleagues feel included and are involved in the business. Respect & openness reflects how we operate; we are polite, respectful and considerate, and we treat others how we wish to be treated. We live by the philosophy that no idea is a bad idea, valuing creative thinking, supporting each other and striving for each other’s success.

  • Strive for better

    As a team, we are constantly evolving to make the business a better place to be, through being inquisitive, enthusiastic and challenging the status quo. By striving for better, we push the boundaries and ensure that we’re always searching for creative and innovative solutions, developing both as individuals and together as one team.

  • Quality

    After over 30 years in the game, we champion world-class quality that always exceeds our customers’ expectations - from sourcing skin-kind fabrics to ensuring that our customers enjoy a positive shopping experience in-store and at home. We believe that trust changes everything, and that having trust in our brand and our team is essential to our success. Our people are empowered to succeed and take pride in their work; always anticipating any opportunities for improvement.

  • One team

    Fuelled by our sense of team spirit, we are incredibly proud of our culture and our employee community. Whether it’s working on the day-to-day or wider projects, our colleagues collaborate together, learning from one another along the way. It is through this ‘One Team’ spirit that we can achieve what we set out to achieve, and so much more.