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Retail Supervisor ROI

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Screwfix

2d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Facilities Management
  • Cork

AI generated summary

  • You should have supervisory experience in a fast-paced environment, excellent customer service skills, a passion for improvement, and a reliable, friendly, and hardworking attitude.
  • You will lead the team, assist customers with products, ensure store standards, manage cash and stock, and foster a collaborative, enjoyable work environment.

Requirements

  • An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
  • Great at giving amazing customer service, and able to translate that into sales
  • Inquisitive, ever-questioning and ever-improving
  • Passionate about our business
  • Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

  • Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
  • Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
  • Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

FAQs

What are the working hours for the Retail Supervisor role?

The working hours are Monday to Friday from 7am to 8pm, Saturday from 7am to 6pm, and Sunday from 10am to 6pm.

What are the key responsibilities of a Retail Supervisor?

Key responsibilities include hosting in-store, ensuring smooth store operations such as cash reconciliations and stock management, and being a part of a team that takes pride in the store.

What experience is required for this position?

Candidates should have experience as a supervisor or duty manager, with a background in managing a small team in a fast-paced environment.

What kind of skills are necessary for a Retail Supervisor?

Necessary skills include excellent customer service, the ability to drive sales, being inquisitive and open to improvement, as well as having a friendly, flexible, and reliable work ethic.

What benefits does Screwfix offer to Retail Supervisors?

Benefits include a competitive salary, 29 days annual leave (increasing with length of service), a 20% discount with Screwfix and B&Q, and excellent training and development opportunities.

How can I apply for the Retail Supervisor position?

You can apply by uploading your CV and completing your application through the provided application process.

Is there any support available during the application process?

Yes, if you require additional support or adjustments to help you make an application, you can contact careers@screwfix.com.

Are there opportunities for career advancement within Screwfix?

Yes, Screwfix provides equal opportunity for the advancement of employees, including promotion and training.

What is Screwfix's stance on equal opportunity employment?

Screwfix has a policy to employ the best qualified people and provide equal opportunity for advancement, without discrimination based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

Screwfix

#MakeMoreofYourself with Screwfix

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

Screwfix is a leading retailer of trade tools, hardware, and building supplies in the UK and Ireland. They operate both online and through a network of physical stores, catering primarily to professional tradespeople, as well as DIY enthusiasts and homeowners. Screwfix's ultimate mission is to provide convenient access to a wide range of high-quality products at competitive prices, making it easier for their customers to get the tools and supplies they need to get the job done efficiently. Their purpose lies in offering exceptional customer service, extensive product selection, and fast delivery, ensuring that their customers can rely on Screwfix as a trusted partner for their trade and DIY projects. By continuously improving their offerings and supporting their customers' needs, Screwfix aims to be the go-to destination for trade and DIY professionals, providing a seamless and reliable experience that enhances their customers' productivity and success.