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Retail Team Lead (FT)

  • Job
    Junior & Mid Level
  • Hospitality & Retail
  • Edmonton

AI generated summary

  • You must be 18+, have 2 yrs. retail supervisory exp., HS diploma, strong leadership skills, flexible schedule, ability to lift 50 lbs, stand for long periods, and climb ladders/stairs.
  • You will lead and coach retail associates to achieve store KPIs, provide exceptional guest experiences, manage store operations, and uphold safety regulations.


  • Must be 18 years of age or older.
  • 2 years' retail supervisory experience preferred
  • High school diploma or equivalent educational experience
  • Demonstrated leadership ability
  • Strong customer service and verbal communication skills
  • Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
  • Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)


  • Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
  • Be results-driven in achieving our store key performance indicators through training and development of our associates
  • Deliver a great guest experience utilizing our GUEST service model
  • Opening/closing the store
  • Follow safety and reporting regulations, including proper lifting procedures


What is the minimum age requirement for this position?

You must be 18 years of age or older to qualify for this position.

What experience is preferred for this role?

2 years of retail supervisory experience is preferred for this position.

What is the work schedule like for this position?

The work schedule is flexible and may include weekends, holidays, and occasional in-office days for in-person meetings and events as needed.

What are the physical requirements for this role?

Physical requirements include the ability to lift up to 50 lbs, stand for extended periods of time, climb ladders occasionally, and move boxes of product.

Independent since 1906, we empower people through sport and craftsmanship to create positive change around the world.

Manufacturing & Electronics
Founded Year

Mission & Purpose

In 1906, New Balance began as a humble one-man operation founded on the belief that “we were born to move,” and has since grown into an international corporation, selling footwear and apparel in over 120 countries and employing over 8,000 associates worldwide. Our mission has always been to support the performance of athletes, and with an unparalleled focus on quality and craftsmanship, we’ve come to set the standard for comfort and fit in an industry all too often driven by hype. We’re incredibly proud of our history and how far we’ve come, but companies don’t thrive for over a century by being content. Whether it’s setting a new style trend, retooling our manufacturing process, or building a new state-of-the-art headquarters, we pursue innovation with a spirit of fearless independence. As the only privately held major footwear company in the world, we’re free to do things our way, pushing limits and testing boundaries as we continually reimagine what could be. After all, the status quo isn’t static. But doing things our way wouldn’t mean much if we weren’t also doing them the right way. We invest in our associates as they invest in us, and as we move forward, we make a point of giving back, supporting communities around us through ambitious philanthropic efforts and involvement programs. We are a company that cares, and our culture is one of integrity and teamwork where together we become greater than the sum of our parts.