Retail Team Leader - Lakeside

DCK Group

Nov 1

Applications are closed

Job
Full-time
Junior Level
Customer Relations

Requirements

Supervisory experience in a retail setting is a must – you need to love working in a team, and enjoy building productive professional relationships.
Confident & positive with good interpersonal skills
Happy to work unsupervised, following written & visual instructions
Has a great standard of personal presentation as an ambassador for our brands
Able to travel efficiently to all locations in the zone using your own vehicle. You must be a driver to be able to fulfil the needs of this role, so please only apply if you have a full valid driving licence and access to your own vehicle.
Access to a device with the operating system of either Android 8.1 or later OR Apple IOS is 13.4 or later
Confident with the use of Mobile software and Apps

Responsibilities

You will need to be host and customer-focused, with a friendly, polite, professional and positive attitude – an ambassador for our brands
Consistently deliver excellent product presentation and visual merchandising standards in order to optimise sales
Provide line management support to your team of retail associates, providing zone escalation support and ad-hoc expertise when required.
Follow all operational processes and policies, ensuring an efficient and safe working environment
Your appointments will be planned for you using our industry-leading scheduling system which you will access on your mobile phone

FAQs

What is the pay rate for the Retail Team Leader position?

The pay rate for the Retail Team Leader position is £12.29 per hour.

What are the working hours for this job?

The working hours for this job are 35 hours per week, Monday to Friday, with flexible scheduling.

Is weekend work required for this position?

No, weekend working is not required for this position.

Do I need to drive for this role?

Yes, you will need to drive and have access to your own vehicle, as this is a multi-site role covering a designated zone.

What kind of experience is required for this role?

Supervisory experience in a retail setting is a must, along with the ability to work in a team and build professional relationships.

Are there any benefits provided with this position?

Yes, benefits include competitive pay, free jewellery up to £55 per month, and flexible working hours.

Is technology proficiency necessary for this job?

Yes, being tech savvy is desirable as various apps are used to facilitate work processes.

What is the location for this Retail Team Leader role?

The location for this role is within the zone of Lakeside.

How should I apply for this position?

To apply for this position, please send an updated CV to be considered.

What are the requirements for the mobile device I need to use?

You need access to a device with an operating system of either Android 8.1 or later or Apple iOS 13.4 or later.

DCK Group

Established in 1992, DCK Group is the UK’s leading independent global fashion jewellery business.

Retail & Consumer Goods

Industry

1001-5000

Employees

1992

Founded Year

Mission & Purpose

DCK Group is one of the world’s leading fashion jewellery retailers/wholesalers, working with many leading High Street brands. We operate B2B and B2C, trade our own website and have extensive retail and logistics operational capability. We source more than 24million pieces of jewellery a year. More recently we have developed and traded our own clothing ranges and accessories brands and together with jewellery, are able to offer the most exciting and on trend styles on line and on the high street. We operate with over 30 retailers, globally, from Distribution Centres worldwide and have offices in the UK, Hong Kong and China. This is an exciting time for us where we are looking to continue with our ambitious growth plans. At DCK our values are fundamental to who we are: we look for people who are driven, innovative, collaborative and honest & open, and who want to participate in our growth long term. Our clients: Matalan | Tesco | ASOS | Zalando | Boots | M&Co | River Island and more!