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Retail Team Leader - Lakeside

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DCK Group

Oct 23

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations

Requirements

  • Supervisory experience in a retail setting is a must – you need to love working in a team, and enjoy building productive professional relationships.
  • Confident & positive with good interpersonal skills
  • Happy to work unsupervised, following written & visual instructions
  • Has a great standard of personal presentation as an ambassador for our brands
  • Able to travel efficiently to all locations in the zone using your own vehicle. You must be a driver to be able to fulfil the needs of this role, so please only apply if you have a full valid driving licence and access to your own vehicle.
  • Access to a device with the operating system of either Android 8.1 or later OR Apple IOS is 13.4 or later
  • Confident with the use of Mobile software and Apps

Responsibilities

  • You will need to be host and customer-focused, with a friendly, polite, professional and positive attitude – an ambassador for our brands
  • Consistently deliver excellent product presentation and visual merchandising standards in order to optimise sales
  • Provide line management support to your team of retail associates, providing zone escalation support and ad-hoc expertise when required.
  • Follow all operational processes and policies, ensuring an efficient and safe working environment
  • Your appointments will be planned for you using our industry-leading scheduling system which you will access on your mobile phone

FAQs

What is the hourly pay rate for the Retail Team Leader position?

The pay rate for the Retail Team Leader position is £12.29 per hour.

How many hours per week will I be working?

You will be working 35 hours per week, Monday to Friday.

Is previous retail experience required for this role?

Yes, supervisory experience in a retail setting is a must for this role.

Will I need to travel for this job?

Yes, this is a multi-site role and you will need to drive and have access to your own vehicle to cover the designated zone.

Are there any benefits provided with this role?

Yes, benefits include competitive pay, free jewellery up to £55 per month, and flexible working hours with no weekend working.

What are the working hours like?

You will have flexible working hours, allowing you to work during the day at times that suit you, with no weekend shifts required.

What technology skills are needed for this position?

Being tech-savvy is desirable as the role involves using mobile software and apps, specifically a device with Android 8.1 or later or Apple iOS 13.4 or later.

How do I apply for the Retail Team Leader position?

To apply, please send an updated CV to be considered for the position.

What are the key responsibilities of the Retail Team Leader?

Key responsibilities include providing customer-focused service, delivering excellent product presentation, supporting retail associates, and following operational processes.

Is weekend work required for this position?

No, there is no weekend working required for this role.

Established in 1992, DCK Group is the UK’s leading independent global fashion jewellery business.

Retail & Consumer Goods
Industry
1001-5000
Employees
1992
Founded Year

Mission & Purpose

DCK Group is one of the world’s leading fashion jewellery retailers/wholesalers, working with many leading High Street brands. We operate B2B and B2C, trade our own website and have extensive retail and logistics operational capability. We source more than 24million pieces of jewellery a year. More recently we have developed and traded our own clothing ranges and accessories brands and together with jewellery, are able to offer the most exciting and on trend styles on line and on the high street. We operate with over 30 retailers, globally, from Distribution Centres worldwide and have offices in the UK, Hong Kong and China. This is an exciting time for us where we are looking to continue with our ambitious growth plans. At DCK our values are fundamental to who we are: we look for people who are driven, innovative, collaborative and honest & open, and who want to participate in our growth long term. Our clients: Matalan | Tesco | ASOS | Zalando | Boots | M&Co | River Island and more!

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