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Retail Team Leader - Plymouth

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DCK Group

12d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
  • Plymouth
    Remote
  • Quick Apply

AI generated summary

  • You must have retail supervisory experience, strong interpersonal skills, a valid driving license, your own vehicle, and be proficient with mobile apps on Android 8.1/iOS 13.4 or later.
  • You will focus on customer experience, maintain visual merchandising, support your retail team, ensure operational compliance, and manage your schedule via a mobile app.

Requirements

  • Supervisory experience in a retail setting is a must – you need to love working in a team, and enjoy building productive professional relationships.
  • Confident & positive with good interpersonal skills
  • Happy to work unsupervised, following written & visual instructions
  • Has a great standard of personal presentation as an ambassador for our brands
  • Able to travel efficiently to all locations in the zone using your own vehicle. You must be a driver to be able to fulfil the needs of this role, so please only apply if you have a full valid driving licence and access to your own vehicle.
  • Access to a device with the operating system of either Android 8.1 or later OR Apple IOS is 13.4 or later
  • Confident with the use of Mobile software and Apps

Responsibilities

  • You will need to be host and customer-focused, with a friendly, polite, professional and positive attitude – an ambassador for our brands
  • Consistently deliver excellent product presentation and visual merchandising standards in order to optimise sales
  • Provide line management support to your team of retail associates, providing zone escalation support and ad-hoc expertise when required.
  • Follow all operational processes and policies, ensuring an efficient and safe working environment
  • Your appointments will be planned for you using our industry-leading scheduling system which you will access on your mobile phone

FAQs

What are the working hours for the Retail Team Leader position?

The Retail Team Leader position is a 35 hour contract per week, working Monday to Friday, with flexible hours during the day.

Is weekend working required for this role?

No, there is no weekend working required for this role.

What is the pay rate for this position?

The pay rate for the Retail Team Leader position is £12.29 per hour.

Do I need to have my own vehicle for this role?

Yes, you must have your own vehicle and a full valid driving licence to travel efficiently to all locations within the designated zone.

What qualifications or experience are required for this position?

Supervisory experience in a retail setting is a must, along with good interpersonal skills and the confidence to work unsupervised.

Will I receive training for the technological aspects of the job?

While specific training details are not mentioned, being tech-savvy is desirable as you will be using mobile software and apps for scheduling and other tasks.

What benefits do employees receive?

Employees receive competitive pay rates, free jewellery (up to £55 per month), and flexible working hours.

Is there an opportunity for progression within the company?

While not explicitly mentioned in the job description, supervisory roles typically offer opportunities for professional development and progression within the company.

How should I apply for this position?

To apply for the Retail Team Leader position, please send an updated CV for consideration.

Established in 1992, DCK Group is the UK’s leading independent global fashion jewellery business.

Retail & Consumer Goods
Industry
1001-5000
Employees
1992
Founded Year

Mission & Purpose

DCK Group is one of the world’s leading fashion jewellery retailers/wholesalers, working with many leading High Street brands. We operate B2B and B2C, trade our own website and have extensive retail and logistics operational capability. We source more than 24million pieces of jewellery a year. More recently we have developed and traded our own clothing ranges and accessories brands and together with jewellery, are able to offer the most exciting and on trend styles on line and on the high street. We operate with over 30 retailers, globally, from Distribution Centres worldwide and have offices in the UK, Hong Kong and China. This is an exciting time for us where we are looking to continue with our ambitious growth plans. At DCK our values are fundamental to who we are: we look for people who are driven, innovative, collaborative and honest & open, and who want to participate in our growth long term. Our clients: Matalan | Tesco | ASOS | Zalando | Boots | M&Co | River Island and more!