FAQs
What is the key objective of the Retail Team role at Gym+Coffee?
The key objective is to deliver a premium brand experience to every customer, improving sales performance while maintaining strong brand values and acting as a Gym+Coffee ambassador. The aim is that everyone leaves the store feeling part of the community.
What is the nature of the employment for this position?
This is a part-time contract role, specifically for the Summer, and candidates must be flexible with their availability from Monday to Sunday.
What responsibilities does the role include regarding brand experience?
Responsibilities related to brand experience include being an ambassador for the brand, ensuring high levels of customer satisfaction through excellent sales service, ascertaining customers' needs and wants, meeting individual and store sales targets, and handling customer inquiries and refunds professionally.
How does the role contribute to commercial awareness?
The role involves having knowledge of store and company best sellers to increase sales opportunities, maintaining outstanding store condition and visual merchandising standards, providing information on pricing and product availability, participating in company incentives, and being aware of competitor activity.
What are the stock management responsibilities for this role?
Stock management responsibilities include assisting with stock deliveries, maintaining a fully stocked shop floor, ensuring maximum stock availability, maintaining best practices in the stockroom, and ensuring all stock is correctly merchandised and priced according to visual merchandising directives.
Is experience necessary to apply for this role?
The job description does not specifically state a necessity for prior experience; however, demonstrating values such as passion, energy, and an understanding of customer service will be essential.
What kind of culture does Gym+Coffee promote?
Gym+Coffee promotes an inclusive, optimistic, and supportive culture that values community, sustainability, and a strong sense of connection among team members and customers.
How does Gym+Coffee approach sustainability?
Sustainability is at the core of Gym+Coffee’s operations; they are certified carbon neutral and emphasize sustainable care and action across their practices.