FAQs
What is the role of a Retail Team Member at BoyleSports?
A Retail Team Member is the first point of contact for customers in-store, assisting the Shop Manager and team with the day-to-day operations, preparing the shop, maintaining high standards, processing bets, and delivering excellent customer service.
What are the key responsibilities of a Retail Team Member?
Key responsibilities include assisting the Manager with daily operations, accepting bets and processing them through the EPOS System, cash management, keeping shop standards high, and adhering to Social Responsibility duties.
What are the requirements to apply for this position?
Applicants must be over the age of 18, have a drive for creating customer relationships, possess a strong eye for detail, be adaptable, flexible with hours, and demonstrate strong communication skills.
Is there room for career progression within the company?
Yes, BoyleSports offers two routes for progression, including moving on to a Trainee Assistant Manager role or transitioning into other departments such as Trading, Marketing, HR, or IT.
What kind of training and development opportunities are available?
BoyleSports provides on-the-job training with the support of a training and development team, allowing Retail Team Members to become product experts and learn valuable skills for their career progression.
What are the working hours for this position?
The business operates 7 days a week, so flexibility in working hours is required.
Are there any employee benefits associated with this position?
Yes, employee benefits include a Life Assurance Scheme, matched pension contributions up to 4%, a Bike-to-work scheme, staff competitions, savings scheme, bonuses and incentives, an Employee Assistance Program, a Refer a Friend Scheme, and gifts for weddings and babies.
Does BoyleSports promote diversity in its hiring practices?
Yes, BoyleSports is an equal opportunities employer and welcomes applications from all suitably qualified persons.