FAQs
What location is this job based in?
The job is based in Berlin.
What is the duration of this contract?
The contract is limited to 1 year.
What is the primary focus of the Retail Trainer position?
The primary focus is the conception, implementation, and execution of training programs for Zalando Stores, particularly in service and communication.
Is the company open to applicants of all gender identities?
Yes, Zalando welcomes applications from people of all gender identities, sexual orientations, and backgrounds.
What kind of training formats will the Retail Trainer be developing?
The Retail Trainer will develop various training formats including frontal trainings, on-the-job trainings, online trainings, and especially e-learnings.
What qualifications are preferred for this role?
A qualification or degree in adult education, communication, psychology, or pedagogy is preferred.
How much experience is required for this position?
Several years of independent experience in the conception, implementation, and execution of trainings are required.
Will travel be required for this role?
Yes, there will be travel required within Germany.
What language skills are necessary for this position?
Proficient German and good English language skills are necessary.
Are there any employee benefits offered by Zalando?
Yes, Zalando offers various employee benefits including stock options, discounts on products, paid volunteer days, and a hybrid work model.
Are applicants encouraged to apply even if they don't meet all requirements?
Yes, applicants are encouraged to apply even if they do not fulfill all requirements, as they may still be the right fit for the role or other positions.
How should applications be submitted?
Applications must be submitted through the online form; applications via email are not accepted.
Who can I contact for more information about the job?
You can contact Lisa Kraft at lisa.kraft@zalando.de for more information.
Is there support for mental well-being available?
Yes, support for mental well-being and coaching is available for employees.